Oshika

Thank you very much for dining with us and for taking the time to share such detailed feedback. We are pleased to hear that you enjoyed the atmosphere of our restaurant and the food itself. At the same time, we sincerely apologize for the long waiting times and for the inconvenience caused by insufficient staffing during your visit. As you rightly pointed out, this was a busy period that should have been better anticipated, and our preparation did not meet the level of service we aim to provide. We also regret that this impacted the overall duration of your stay. While we are glad that the extension of the all-you-can-drink service was appreciated, we fully understand that this does not excuse the delays you experienced. Your comments regarding staffing levels, training, and booking management have been taken very seriously. We truly appreciate your constructive suggestions, and we will use this feedback to improve our planning and service so that future guests can enjoy a smoother and more comfortable dining experience. Thank you again for your valuable input.