Otie

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229 votes
ClosedOpens at 7:30AM
Updated 3 months ago
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If you are hungry after gazing at Victoria Sandstone School, visit Otie to dine at. Google users like this place: it was granted 4.4 stars.

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Visitors' reviews on Otie

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L
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Came here just shortly after 12:00 and they were basically sold out of pastries. I have never seen shelves so empty before at a cafe. There was exactly one left of the peanut & ferrero so I got both as I thought it would be better than leaving with nothing, considering the 30 minute drive there. I brought them to a dinner later in the day and the peanut pastry was definitely the crowd pleaser amongst our group. When I was paying I was told by an employee that people usually pre-order and that I should plan my day accordingly if I don’t want to be disappointed, which was a tad off-putting to say the least. Food: 4 Service: 3
O
3 months ago
I apologize that you were put off the barista's advice, but glad to hear that you enjoyed your treats.
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M
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I just want to say thank u for the best service in town I come EVERY DAY for the beautiful faces in the coffeee shop OLIVIA the manager not just a pretty soul but an unforgivable. Pretty face ! All the girls are amazing the Matcha latte lavender a big big go to !!! I recommend. Food: 5 Service: 5 Atmosphere: 5
C
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As a lover of baked goods and a frequent visitor to Calgary bakeries, I was excited to try Otie. On my first visit, I purchased a croissant and a Banoffee cheesecake. The croissant was genuinely great. Fresh, well laminated, and enjoyable. The cheesecake, however, was frozen. At a $13 price point, and with Otie claiming their goods are “fresh baked daily,” this was extremely disappointing. I reached out to Otie directly to ask whether freezing their baked goods was standard practice. I received no response, which was also disappointing. To me, it appears items are prepared in advance, frozen, then thawed and baked the day of. While this may technically qualify as “freshly baked,” it feels misleading. To be sure this wasn’t a one off, I returned and purchased another cheesecake. It was frozen again. After reading other reviews, it’s clear I’m not the only one who has experienced this. Calgary has many excellent bakeries offering truly freshly prepared and freshly baked treats for less, with better customer service, some just a few blocks away. I’d recommend choosing one of those instead. You’ll save money and avoid the unpleasant experience of a frozen product being passed off as fresh. If Otie chooses to respond to this review, I think it would be helpful to clearly state which products have been previously frozen. Customers deserve full transparency before paying $13 for a four-bite frozen cheesecake. Not publicly stating what has been frozen and what hasn't suggests to me that ALL products have been previously frozen and are not worth the price point. Edited to add: Reached out via form on their website. I don't see need to email, Otie can respond publicly. Food: 1 Service: 2 Atmosphere: 3
O
6 months ago
I'm sorry to hear that you had multiple bad experiences. How did you reach out directly? I'm also sorry that your message slipped through the cracks. If you would like to reach out to me please do kat@pizzaletty.com.
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$$$$ Price range per person CAD 10-CAD 20
1225 Macleod Trl SE
Calgary, Alberta, Canada
Address
1225 Macleod Trl SE, Calgary, Alberta, Canada
Features
Сredit cards accepted No delivery Wi-Fi Takeaway Wheelchair accessible
Opening hours
SundaySun 8AM-4PM
MondayMon 7:30AM-4PM
TuesdayTue 7:30AM-4PM
WednesdayWed 7:30AM-4PM
ThursdayThu 7:30AM-4PM
FridayFri 7:30AM-4PM
SaturdaySat 8AM-4PM
Instagram
@otiebakes
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