Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 450 Hackensack Ave, Hackensack, New Jersey, USA
Telephone: +12013431408
Price range: $
Rating: 3.9

798 votes

#104 of 307 restaurants in Hackensack

ClosedOpens at 10:45AM

Updated 2 months ago

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Chipotle Mexican Grill serves a number of desserts

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The Mexican cuisine is good at this fast food. Try tasty chicken and perfectly cooked pork. But guests rate Chipotle Mexican Grill below average on Google.

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Ratings of Chipotle Mexican Grill

Foursquare

(7.6/10)

Google

(3.4/5)

705

Trip

Not rated yet

Facebook

(2/5)

Visitors' reviews on Chipotle Mexican Grill

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Aiden James 3 months ago on Google

Easily the worst chipotle bowl. Every time. I know purposefully to never go here because my bowl is always 1/3 servings but after the 5th time I have to leave a review. Meal type: Dinner Food: 1 Service: 3 Atmosphere: 4

Response from the owner 3 months ago

We're sorry to hear about this experience, Aiden. We will address this with the restaurant so the next time you visit will be a proper Chipotle experience. Let us know more details at https://www.chipotle.com/contact-us and someone will be in touch.

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All Net Human Resources 4 months ago on Google

I’m honestly tired of the constant issues at this Chipotle Mexican Grill. The customer service is terrible and the workers always seem annoyed to help customers. I order the kids meal because the regular bowls are too much food for me and I don’t like wasting food. I don’t even get the drink or chips, so I don’t understand why replacing the tortilla with a little lettuce becomes such a problem every time. I’d gladly pay extra if needed, but instead I’m met with rude attitudes. On another visit, they claimed they had no chicken while there was clearly chicken available in the back. The cashier lady was especially rude and showed absolutely no customer service or customer satisfaction. At this point, I’d rather take my money elsewhere. Food: 5 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Hi, we're sorry to hear about your recent experiences and that we missed the mark on service. We always want our guests to feel welcome and taken care of when customizing their meals. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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EmuFan2 6 months ago on Google

The quantity of meat went down and even steak looks dry. Service was prompt if not really "happy" but that's understandable. Only complaint is how cheap the lady was with barely one spoon of meat. Never again will I go here. Meal type: Lunch Food: 1 Service: 3 Atmosphere: 2

Response from the owner 6 months ago

This is definitely not the Chipotle way. Let us know all about your experience at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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+1 201-343-1408

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

450 Hackensack Ave

Hackensack, New Jersey, USA

Address

450 Hackensack Ave, Hackensack, New Jersey, USA

Features

Сredit cards accepted Delivery Wi-Fi Takeaway No booking Wheelchair accessible TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM