Panda Express

Name: Panda Express
Address: 245 S Colonial Dr, Alabaster, Alabama, USA
Telephone: +12056209102
Price range: $
Rating: 3.8

600 votes

#23 of 97 fast food in Alabaster

#29 of 118 fast food in Pelham

Open now 10AM - 9:30PM

Updated 9 days ago

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The menu of Chinese cuisine provides flavorsome dishes at this fast food. Nicely cooked fried chicken, orange chicken and chow mein have a good taste. According to the guests' opinions, waiters serve good tea.

Panda Express is famous for its great service and friendly staff, that is always ready to help you. Visitors of this place state that they found prices average. It's usually a good idea to try something new and enjoy the quiet atmosphere. But this spot hasn't gained a high rating from Google users.

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Ratings of Panda Express

Zomato

Foursquare

Google

Trip

(2.7/5)

Facebook

(2.3/5)

Visitors' reviews on Panda Express

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Mark Meadows 23 days ago on Google

The food is great! It's what you expect from Panda Express. The people there just seem like they are rushing you out though. I'm sure it's what management wants, it's just a little jarring. Next time, it will be a to go order instead. Food: 5 Service: 3 Atmosphere: 4

Response from the owner 23 days ago

Hi Mark. Thank you for providing your feedback. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us

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Blue Bird 1 a month ago on Google

Worst customer service service. Every time the make line is empty end up wit no choice just leave. 6 people behind the line they soul let the cook know what item is low out. Stupidity from the mgr to train them. Customer please do not use this store Price per person: $50–60 Food: 1 Service: 1 Atmosphere: 2

Response from the owner a month ago

Hi. Thanks for your feedback. We’re always working to improve our service. If you'd like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us.

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Derek Perkins 3 months ago on Google

This one-star review has nothing to do with their food, because I never even got any. I stood in line for 15 minutes (before eventually leaving and going somewhere else), and in that time they only managed to serve TWO customers. And no, that is not an exaggeration. At the rate they were going it would have been another 15 to 20 minutes in line, and they weren't even busy. There were legitimately six or seven people ahead of me in line, and the dining room maybe 20% full. I've never seen a "fast food" joint move so slowly. I seriously could have gone to a real Chinese restaurant, sat down at the table, ordered from a menu, and had my food in the time it would have taken me to even be served at this place. The food is already cooked and literally just has to be scooped onto a plate. Do your employees need more training so they can better understand this skill? Your low rating on Google is clearly justified. Service: 1

Response from the owner 3 months ago

Hi Derek. Thanks for letting us know about your visit. We’re sorry to hear your visit wasn’t what you expected. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us

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+1 205-620-9102

Order via grubhub

Chinese, Fast food, Asian

$$$$ Price range per person $10-$20