PappaRoti

Name: PappaRoti
Address: 333 11 Ave SW, Calgary, Alberta, Canada
Telephone: +14032624439
Price range: $$
Rating: 4.8

251 votes

#175 of 880 coffeehouses in Calgary

ClosedOpens at 8AM

Updated 2 months ago

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Take a seat at one of the tables at PappaRoti

Among different things one can find interior and beverage at PappaRoti

Old Y Centre is what you should see after having a meal at PappaRoti. The cooks here prepare good roti, pork and mascarpone. Taste tasty ice cream, cream buns and chocolate custard. Delicious chocolate frappe, milk tea or karak are among the most often ordered drinks at this cafe.

PappaRoti is famous for its great service and friendly staff, that is always ready to help you. From the visitors' viewpoint, prices are adequate. You will definitely appreciate the homey atmosphere and nice decor. This place scored 4.7 in the Google rating system.

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Ratings of PappaRoti

Google

(4.7/5)

248

Visitors' reviews on PappaRoti

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mariya shaju 3 months ago on Google

Had a great experience at PappaRoti Calgary. I tried the Karak Chai and the OG Bun, and both were really good. The Karak Chai was flavorful and comforting, and the OG Bun was soft, warm, and perfectly fresh. Such a cozy spot to relax and enjoy a tasty snack. Definitely worth trying if you love chai and fresh buns! Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

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Carla 3 months ago on Google

I’ve been here a couple of times and tried their signature buns. The OG bun is good, the classic banana Nutella one is really really good. My friend tried the Crazy for Kaya one and she really liked it - it had some kind of grated coconut spread type topping. I’ve tried the mango one another time for and it was only okay. Have also tried their pesto focaccia (not sure if that’s what it’s called) and it was pretty tasty too. My first time getting Spanish latte I think I got just regular latte but the second time they got the Spanish latte right and it was really good. Definitely try the buns and their coffee Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Coffee Buns, The Classic

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Наталья Шаповалова 6 months ago on Google

Recently my husband and I had a disappointing experience at Pappa Roti, although we used to really like this place. We often came here to enjoy their delicious coffee and their signature buns. A couple of weeks ago we stopped by for breakfast in a good mood and, as usual, ordered a large cappuccino. Unfortunately, the coffee was very weak — it tasted mostly like water and milk, with almost no coffee flavor, and the foam was very thin. We were already sitting there discussing that the coffee quality seemed to have gone down and that maybe we should stop coming here. At that moment someone from the management (possibly a manager or the owner) came over and asked how everything was. We honestly said that we didn’t like the coffee. To our surprise, they immediately offered to replace it. The new coffee was excellent — rich flavor and nice thick foam, just like it used to be. We sincerely appreciated their attention and thanked them. Unfortunately, today, on International Women's Day, we decided to come back again for coffee and buns, hoping for the same good experience. But once again the coffee was very disappointing — almost no flavor and no proper foam, more like milk with water. We didn’t want to argue or ruin our holiday mood, so we didn’t say anything. There are also a few other things that have been inconvenient. The staff are generally polite, but several times we have noticed that the floors are being washed while customers are still sitting and drinking their coffee. This feels uncomfortable and a bit disrespectful, especially on a holiday. Another small downside is that there is no water available for customers, and after drinking coffee it’s natural to want a glass of water. Also, out of the two restrooms, usually only one is open and it is locked, so you have to ask the staff for the key every time, which is not very convenient. Honestly, all of these things could be tolerated if the coffee quality were consistently good. But when the coffee is very weak and tasteless for the second time, it makes you feel that there is no consistency in how it is prepared. It almost feels like you can only get a good coffee here when management is present. That’s really unfortunate, because we truly liked this place before. Today we had several options for where to go, and we regret choosing this café. We hope the management will pay attention to the consistency of the coffee and the overall customer experience, because this place really has great potential. Food: 3 Service: 4 Atmosphere: 2

Response from the owner 6 months ago

Thank you for taking the time to share your experience and for being a returning customer of PappaRoti. We truly appreciate your support and your honest feedback. Regarding the cappuccino, while the foam may sometimes appear thinner depending on the milk texture, we want to assure you that our milk and espresso are prepared using very strict measurements. Our espresso machines are calibrated to dispense a fixed shot volume, and our staff are trained to follow the exact recipe every time. Because of this system, the coffee strength should remain consistent from cup to cup. That said, we always appreciate feedback and will continue to monitor preparation to ensure the quality our guests expect. With respect to the floor cleaning, we sincerely apologize if this caused any discomfort during your visit. Cleanliness is very important to us, and sometimes our team performs light cleaning during slower periods to maintain hygiene standards. However, after reviewing the situation with our team and checking our cameras, we confirmed that one of our staff members was cleaning the floor inside the service area. Nevertheless, we understand how this may have appeared and will remind our team to be mindful when customers are seated. Regarding the washroom access, we understand the inconvenience. Unfortunately, we occasionally encounter individuals who enter the washroom and misuse the space, which has created security concerns for our building. Because of this, building management has advised us to keep the washroom locked and provide access through staff for safety and cleanliness purposes. We appreciate your understanding on this matter. As for water service, similar to many coffee shops, we do not automatically serve water with beverages. However, we are always happy to provide water to our guests upon request. We are truly sorry to hear that your recent visits did not meet your expectations, especially since you have enjoyed our café in the past. Your feedback is valuable to us, and we will continue working with our team to maintain the quality and consistency that our customers know PappaRoti for. We genuinely hope to welcome you again and provide you with the great coffee and experience you remember.

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