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Paradiso Cafe is a casual dining spot situated on Ontario Street in Cleveland, conveniently close to the Tower City metro station. Known for its great coffee offerings, the cafe provides both takeaway and dine-in services. However, they currently do not support delivery. Amenities include a customer toilet and an environment suited for relaxed gatherings.
Visitor feedback suggests some inconsistencies in customer service, particularly regarding clarity on product options and pricing, which has left certain patrons disappointed. Despite these concerns, the cafe maintains its reputation for quality coffee. Payment is made easy with credit card acceptance, appealing to the modern customer looking for convenience.
Unfortunately, the latest available review dates back three months, and no recent input from the owner offers updates on operations or improvements to address prior feedback. With its affordability and core focus on coffee, Paradiso Cafe could serve well as a spot for those seeking a budget-friendly drink break in downtown Cleveland. Potential visitors might want to seek personal clarifications on menu details and ensure alignment on charges up front.
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Visitors' reviews on Paradiso Cafe
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Houwaida Alahmad
a year ago on Google
Great customer service !! Best coffee and the lady that works there is very polite
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Jack Gibblets
a year ago on Google
Be specific! Ordered a chai with "nutmeg on the bottom." They didn't have nutmeg, so I went with cinnamon instead. She said "5 dollars" as she walked away. Came back to check me out, and charged me $6 instead. Figuring she must have thought I wanted a large, paid. When I received the medium, I inquired about the price difference and was told that it was a dollar for cinnamon (which came from a flavor shot, not a powder.) So after being told one price, charged another, I was obviously upset that I was: not told of the charge. After asking for nutmeg on the bottom, and then cinnamon on the bottom, neither of those statements led her to disclose that it would not be a powdered addition? And then she finished the interaction by repeating oh, I'm sorry, have a nice day repeatedly because apparently I made all the mistakes here. On top of that, I would have absolutely said no to a flavor shot. It's too bad, I'm on jury duty for the next few days and had she not been a complete dick about it, the cafe would have seen repeat business. Price per person: $1–10 Food: 4 Service: 1 Atmosphere: 3
$$$$
Price range per person
up to $10
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Address
Tower City
1200 Ontario St #13B, Cleveland, Ohio, USA
Features
No delivery
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