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Response from the owner
3 months ago
Dear Ariana, We are very sorry to hear that your experience fell so far short of expectations and that you felt unwell afterward . At Patapain we care about the quality and variety of our menu, and we take reports like yours very seriously. Could you please contact our consumer service at service.consommateur@patapain.com with the restaurant location, date/time of your visit and the item you ordered? Once we have those details, we will investigate the situation, propose an appropriate adjustment (refund or voucher) and take steps to prevent this from happening again. We understand how upsetting this must have been and want to help resolve it as quickly as possible . Thank you for letting us know, your feedback helps us improve. Kind regards, The Patapain team
