Pattysmiths Labrador

Name: Pattysmiths Labrador
Address: Shop 10/2 Treasure Island Dr, Labrador, Queensland, Australia
Telephone: +61756569247
Price range: $$
Rating: 3.5

335 votes

#9 of 39 fast food in Labrador

#13 of 41 fast food in Biggera Waters

ClosedOpens at 11AM

Updated 1 month ago

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Pattysmiths Labrador’s burgers will cater to satisfy a variety of tastes

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Pattysmiths Labrador serves a selection of options for burger lovers

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You will like its food, especially perfectly cooked fried chicken burgers, fried chicken and beef patties. Great milkshakes are among the best drinks to order. This restaurant provides food delivery for the convenience of its customers. Cool service is something that visitors note in their reviews. But Pattysmiths Labrador is not highly estimated by Google users who provided it a below average rating.

Frequently mentioned in reviews

onion rings

chicken burger

i don’t know

fried chicken fries beef double burger burgers chicken meat

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Ratings of Pattysmiths Labrador

Google

(3.6/5)

326

Trip

Not rated yet

Facebook

(1.8/5)

Visitors' reviews on Pattysmiths Labrador

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Kim Berly 7 months ago on Google

The worst burger I’ve possibly had Might aswell of gone across the street and walked to hungry jacks or McDonald’s. Burger meat was raw and burger tasted like they reheated it up. Paid $39 for two burgers. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 7 months ago

We’re very sorry to hear about your experience. Receiving undercooked or poorly prepared burgers is completely unacceptable. We take feedback like this seriously and would like to investigate further. Please email us at help@aterewards.com.au with your order details so we can address the issue. Thank you for bringing this to our attention.

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Sachini Jayawickrema 8 months ago on Google

Food here is usually really good, which is why we’ve enjoyed coming back in the past. The burgers are and we’ve generally had positive experiences before. However, our visit yesterday was disappointing due to the customer service. The staff member on shift (she appeared to be working alone) came across as frustrated and uninterested. I tried making friendly conversation by asking how her day was going and whether it had been busy, and she responded that it wasn’t busy at all but sounded visibly annoyed. While preparing the food, she handled things in a way that felt rushed and unprofessional for example, after taking the chicken from the fryer and placing it on the buns, she threw the tongs onto another bench. That was so weird. When I asked if I could make the burger spicy, she replied that she had already put it on the chicken without asking what level of spice I wanted or clarifying my request, and then handed over the box without further interaction. It was quite different from previous visits, where a young staff member used to prepare our orders. He was always friendly, attentive, and made sure to check our notes and preferences carefully. We understand that working alone can be stressful, but customer service makes a big difference to the overall experience. We hope this was just an off day and that future visits reflect the friendly service we’ve experienced before. Food: 4 Service: 1 Atmosphere: 1

Response from the owner 7 months ago

Thank you for taking the time to share your detailed feedback. We’re really glad to hear that you’ve enjoyed your previous visits, but we’re equally concerned that your most recent experience didn’t meet the high standards we aim for. We would love the chance to make this right and ensure your next visit reflects the friendly, attentive service you’ve come to expect. Please feel free to reach out to us directly at help@aterewards.com.au so we can discuss this further. Thank you again for letting us know, and we hope to welcome you back soon.

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Ayush Bhardwaj 8 months ago on Google

2 people working here only at night. Need to get more staff. The staff working here are doing more than they are paid too for sure. Great fries. Food: 5 Service: 5 Atmosphere: 3

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+61 7 5656 9247

Fast food

$$$$ Price range per person A$20-A$40

Shop 10/2 Treasure Island Dr

Labrador, Queensland, Australia

Address

Shop 10/2 Treasure Island Dr, Labrador, Queensland, Australia

Features

Wheelchair accessible

Opening hours

SundaySun	11AM-9PM
MondayMon	11AM-10:50PM
TuesdayTue	11AM-10:50PM
WednesdayWed	11AM-10:50PM
ThursdayThu	11AM-10:50PM
FridayFri	11AM-11:50PM
SaturdaySat	11AM-11:50PM