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Response from the owner
6 months ago
Hi Charles Thank you for giving us a try and for sharing such honest feedback We’re glad to hear you see potential in our restaurant, but we’re truly sorry that the flavors and overall taste didn’t meet your expectations. Our goal is to offer fast, fresh, and flavorful Italian dishes, so knowing that you preferred other options like Olive Garden is a clear sign that we still have work to do. We’re actively reviewing our ingredients and recipes to bring more authentic flavor and consistency to our dishes Your comment about ingredients is especially helpful, and we’re using feedback like yours to guide improvements in both quality and taste. We really hope you’ll consider giving us another chance in the future so we can show you the progress we’re making and deliver a meal that truly matches the potential you mentioned. – Equipe Piatto Express