Limoncello at Piazza Di Roma

Thank you for taking the time to share your experience. We are genuinely sorry that your evening did not meet your expectations. For nearly 29 years, our restaurant and banquet facility have been built around celebrations, family gatherings, and special milestones—from christenings and Sweet 16s to weddings, anniversaries, and even Nonna’s 90th birthday. Our guests have always known us as a lively, welcoming place filled with great food, attentive service, and happy memories. On the evening of your visit, we were hosting a Sweet 16 celebration in our ballroom. While these events are a cherished part of who we are, we understand that the added excitement and occasional noise may not have been what you were expecting. We sincerely apologize if that affected your dining experience. We also acknowledge your concerns regarding the service. Based on your comments, it is clear that we fell short in delivering the prompt attention that we strive to provide every day. This is not the standard we hold ourselves to, and we regret that your wine service and overall pacing were slower than they should have been. What disappoints us most is that we were never given the opportunity to address your concerns while you were here. Had we known you were unhappy, we would have done everything possible to make things right. We truly care about every guest who walks through our doors, and anyone who knows our restaurant knows how seriously we take customer satisfaction. I would also like to clarify one point from your review. The guests you referenced as receiving additional attention were longtime patrons discussing future family celebrations with us. They were not receiving special treatment at the expense of other guests, but rather engaging in conversations that are common in a family-owned business like ours. While we understand that your first impression was not the one we hoped to leave, we are grateful for your feedback and will use it to improve. We are proud that hundreds of guests have celebrated life’s most important moments with us over the past 29 years, and we remain committed to providing the hospitality, food, service, and atmosphere that have earned their trust. Should you ever decide to visit us again, we would sincerely appreciate the opportunity to personally welcome you and provide the experience we strive to deliver every day. Respectfully responded by the owner himself Mike