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If you have never tasted Italian cuisine, you should order a table at this pizzeria. Good pizza Margherita, tomato salads and calzones are the tastiest dishes. Taste tasty chocolate fudge, chocolate cakes and chocolate fudge cakes. Try the delicious wine, margaritas or beer offered here. It's time to degustate great coffee.
At PizzaExpress, you can order dishes as a takeaway. Many visitors note that the waitstaff is hospitable at this place. Prompt service is something clients agree upon here. You will appreciate average prices. At this spot, guests can enjoy the charming atmosphere and fancy decor. Google users who visited this pizzeria state that the most suitable mark is 4.5.
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Visitors' reviews on PizzaExpress
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LeanneLouiseMusic
4 months ago on Google
Me and my son absolutely love it here! Honestly the customer service from Zim made all the difference. Dining out with an autistic child can be tough but with the right environment it makes all the difference. Thank you :) Meal type: Lunch Price per person: £40–50
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Thamyres Monteiro
5 months ago on Google
The food was good; however, we went there to celebrate a special occasion and unfortunately had a very disappointing experience. The waitresses were rude, the service was extremely slow, and it was clear that some tables received much better treatment than others. The quality of service felt selective depending on who they were serving, which made the experience even more unpleasant. Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
5 months ago
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, especially on such a special occasion. While we’re glad you enjoyed the food, it’s disappointing to learn that the service felt slow, and inconsistent. We strive to provide every guest with attentive and respectful service, and we regret that this was not your experience. Your comments have been taken seriously and will be shared with our team so we can address these concerns and improve moving forward. We appreciate your honesty and hope you may consider giving us another opportunity in the future to provide the experience you deserved.
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Tats C
9 months ago on Google
Absolute shambles. Monday night and the entire restaurant was run by one exhausted waitress and one chef. The waitress was run into the ground doing everything herself — and to be clear, this is not her fault. The blonde manager was completely incompetent and could also learn some basic friendliness and communication. Zero warmth, zero engagement. I even asked her to clear the table - she took only the olive plate and left the finished plates and glasses behind. Unbelievable. That's not busy, that's lazy. Expecting one chef and one waitress to cover a full service is ridiculous and disrespectful to both staff and customers. The food itself isn't bad, but it arrived very late, which is no surprise given the staffing situation. On top of that, the salad leaves were old. Food is already overpriced, yet corners are cut on staffing and service. The staff aren't the problem. Management is. The fish rots from the head. Sort it out. Meal type: Dinner Price per person: £40–50 Food: 4 Service: 2 Atmosphere: 2 Recommended dishes: Dough Balls 'PizzaExpress'
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Response from the owner
9 months ago
Hi Tats, Thank you for your feedback, and we’re truly sorry that we failed to meet our usual standards during your visit. Unfortunately, we had two team members fall sick unexpectedly that day, which left us seriously short-staffed. While this helps explain the situation, it does not excuse the impact it had on your experience. Our guests should never feel the strain of operational challenges, and we regret that you did. We sincerely appreciate your recognition of the efforts made by team under difficult circumstances. Please don’t hesitate to reach out to us at Basildon.manager@pizzaexpress.com so we can address your points promptly. Thank you again for bringing this to our attention. Your feedback is valuable and helps us improve
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Address
Festival Leisure Park, Unit 2 Carnival Cl, Cranes Farm Rd, Basildon, England, United Kingdom
Features
Takeaway
Сredit cards accepted
Booking
Delivery
Wi-Fi
Wheelchair accessible
Parking
Opening hours
| SundaySun | 11:30AM-9PM |
| MondayMon | 11:30AM-9PM |
| TuesdayTue | 11:30AM-9PM |
| WednesdayWed | 11:30AM-9PM |
| ThursdayThu | 11:30AM-9PM |
| FridayFri | 11:30AM-11PM |
| SaturdaySat | 11:30AM-11PM |
Website
Instagram
@pizzaexpress
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