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Response from the owner
a month ago
Hello badass gamer2020, Thank you for taking the time to share your experience. We’re sorry that part of your order was missing and understand how frustrating that is, especially on a $70 order. When an item is left out, our standard procedure is to remake the missing items and either have them redelivered or make them available for pickup as quickly as possible. We understand that neither option was ideal in your situation, and we’re sorry that you left feeling disappointed. We appreciate your feedback regarding how the situation was handled, and we’ll use it as a coaching opportunity with our team to ensure we communicate our solutions more effectively. We hope you’ll consider giving us another opportunity to provide you with the experience you expect from Pizza Hut.