1 more branch to eat in Derby
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Have nicely cooked pizza, causa and salads at this pizzeria when you happen to be near it. Pizza Hut provides food delivery for the convenience of its clients. A number of guests find the staff competent. Visitors say that the service is cool here. As a lot of reviewers notice, the atmosphere is enjoyable. But this place hasn't gained a high rating from Google users.
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Visitors' reviews on Pizza Hut
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Leah Kennedy
14 days ago on Google
I am completely shocked at how the whole crew treated me this evening. I ordered online for delivery and my order never showed up. Knowing it's a busy night for them I went up to the store and waited for someone to even greet me. When they finally did they acted put out and the manager even just yelled at me through the kitchen window. When I told them I wanted a refund they told me that I would have to wait 20 or 30 minutes for them to get caught up on their orders. WHAT? You are helping me now why not give me back my money now? Needless to say I won't be coming back to this Pizza Hut. Food: 1 Service: 1 Atmosphere: 1
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Jessica Stone
28 days ago on Google
This is the third issue we’ve had with this location. The first issue was with our carryout order being picked up by, or sent with the delivery person on accident. That’s happened twice now. This time they simply didn’t get my call in order entered into the computer. The person who answered kept putting me on hold and seemed very distracted so I kept having to repeat myself. When she finally confirmed my ordered, I asked her how long it would take and she told me 15-20 minutes. I said, “okay thank you!” and showed up at the store 15 mins later to be told they “never received my order”. I confirmed the phone number and time of my call to be sure I called the correct location. When I expressed my frustration and explained that this wasn’t the first issue here, the employee offered no apology or compensation for the mistake and instead gave me an excuses about how all of the Pizza Huts are understaffed and struggling. I do feel for those that are showing up and working, it’s not easy to be short staffed. Even still, repeated mistakes like this tell me there’s a management issue. After having to ask if there was any way she could make this right, she eventually offered 10% off my order which I was told couldn’t be stacked on top of my existing military discount, so therefore it was of no benefit to me. Long story short, we will be taking our pizza loving business elsewhere in the future. Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 2
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Matthew Jacobs
a month ago on Google
I think they get a bad rap. The people have always been really nice and accommodating. The atmosphere is whatever. They take care of a homeless cat that has been in dire straits forever... in my book that is on top! The food is really good for a Pizza Hut and they try their best to make it really really good. They give you more toppings than their fat cat bosses probably want them to. Thank you for taking care of the common folk. You guys deserve more credit than you get! Food: 5 Service: 5 Atmosphere: 5
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Features
Delivery
Сredit cards accepted
No outdoor seating
No booking
Takeaway
Wheelchair accessible
Opening hours
| SundaySun | 10:30AM-10PM |
| MondayMon | 10:30AM-10PM |
| TuesdayTue | 10:30AM-10PM |
| WednesdayWed | 10:30AM-10PM |
| ThursdayThu | 10:30AM-10PM |
| FridayFri | 10:30AM-11PM |
| SaturdaySat | 10:30AM-11PM |
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Instagram
@pizzahut
