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Response from the owner
3 months ago
Thank you, Rob, The incident you are referring to was a difficult one for any manager to deal with. We unfortunately are not trained police officers and We cannot control the behavior of everyone as much as we would like to. The sign up front is an effort to detour bad behavior and the guests in this incident were made to leave after the issue was resolved. To make clear what happened...This particular incident was one guest who had stolen a phone that was left in the bathroom by another guest. It was difficult to deal with because the guest who lost their phone was calling it and could plainly hear their ringtone ringing in the other guest's purse. We our proud of our manager for being able to resolve the issue. We apologize for the behavior of other guests. We wish we could do more. However, We did our best with the situation and there were no serious issues, thankfully. We hope you will not hold others bad behavior against us and we sincerely hope to serve you again in the future. God Bless