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Pollo Dorado

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637 votes
Open now 6:30AM - 9PM
Updated 3 months ago
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Order a burger at Pollo Dorado
The interior of Pollo Dorado
The exterior of Pollo Dorado
Food at Pollo Dorado
Meals at Pollo Dorado
Food at Pollo Dorado
Meals at Pollo Dorado
Take a seat at one of the tables at Pollo Dorado
The interior of Pollo Dorado
Food at Pollo Dorado
Meals at Pollo Dorado
Food at Pollo Dorado
Pollo Dorado serves a selection of desserts
Check out how Pollo Dorado looks inside

If you never happened to taste Mexican and Salvadoran cuisines, take your chance at this restaurant. You can share tasty pupusas, chicken and daurade with your friends and spend a good time here. Clients don't highly appreciate coffee at Pollo Dorado.

This place is suitable for people who have supper on the go as they can order food as a takeout. The friendly staff welcomes guests all year round. Service at this spot is something one can name spectacular. You will like good prices. It's a pleasant place with the enjoyable atmosphere. But many visitors who use Google didn't give this restaurant a high rating.

Ratings of Pollo Dorado

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Not rated yet

Foursquare

Not rated yet
1

Google

(3.7/5)
571

Visitors' reviews on Pollo Dorado

/ 301
Danny Amaya Podcast Request content removal
One of my favorites places to eat and outstanding services . Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Clearly labeled vegetarian dishes Vegetarian options: They also have great Latin bread
Melissa Romero Request content removal
They honestly be taking an hour sometimes to bring the food to the table
Liv Johnson Request content removal
(Rude Staff and poor customer serice.. If you would like details please see below.)I went into Pollo Dorado for the first time on 11/12/2019 at 9:00 pm for a chicken burrito with no onion. I asked for no onion when I ordered and before I walked out I asked the cashier if there were onions and she said no. After arriving at home I bit into my burrito and got...you guessed it an onion. I instantly called the restaurant and asked them if I could have a new burrito and reminded her that I did ask about the onions before I left the restaurant and now I would have to drive all the way back to exchange it. To this the cashier replied " I didn't make it so i didn't know it had onions." No apology ..just an explanation that it wasn't her fault. She also asked me to bring the burrito with me. I assumed this was to prove I didn't eat it. I obliged and drove back to the restaurant. When I arrived the cashier then opened the burrito and starts digging through it with a fork. She says " I rang it up no onion and the cook said she didn't put onions in it so can you show me where the onions are?" I was in so much disbelief that I said out loud " Why I would leave my house this late at night, in the cold, and drive 15 minutes if I didn't have an onion in my burrito?" She must have seen the look on my face because she hands me a bag with a replacement burrito and says well do you want to check this one. I open it up , bite into it and say this one has no onions and I walk out. It is ok if the cook messes up an order ..people are human, it is ok if an onion fell into my food on accident..these things happen. What is bad customer service is not getting an apology and the cashier inferring that I was lying. It is not like I ate the burrito I came back to exchange it. I didn't ask for my money back.. i just asked to get a burrito with no onions. I would not recommend this to place to anyone .
$$$$ Price range per person $10-$20
Pollo Dorado on map
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12218 Veirs Mill Rd
Silver Spring, Maryland, USA
Address
12218 Veirs Mill Rd, Silver Spring, Maryland, USA
Features
Сredit cards accepted Takeaway Wheelchair accessible TV
Opening hours
SundaySun 6:30AM-9PM
MondayMon 6:30AM-9PM
TuesdayTue 6:30AM-9PM
WednesdayWed 6:30AM-9PM
ThursdayThu 6:30AM-9PM
FridayFri 6:30AM-9PM
SaturdaySat 6:30AM-9PM
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