Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 8616 Dallas Acworth Hwy, Acworth, Georgia, USA
Telephone: +14705240073
Price range: $
Rating: 4.3

456 votes

#22 of 315 fast food in Acworth

1 more branch in Acworth

Open now 10AM - 11PM

Updated 28 days ago

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Fried chicken at Popeyes Louisiana Kitchen

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You can always enjoy nicely cooked spicy chicken, chicken pies and fried chicken - a special offer of this fast food. Try good biscuits and tasty apple pie. Popeyes Louisiana Kitchen has the great lemonade selection.

At this place, you can order dishes as a takeout. The staff is said to be terrific here. Many people find that the service is decent. When you enter this place, you notice the cozy atmosphere. But guests rate this spot below average on Google.

Frequently mentioned in reviews

is absurd

dallas

boneless wings

the drive thru

ridiculous

matter

spent

20 mins

asking

classic chicken

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Ratings of Popeyes Louisiana Kitchen

Foursquare

(6.3/10)

Google

(2.9/5)

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Visitors' reviews on Popeyes Louisiana Kitchen

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Jasmine S 6 months ago on Google

I had a frustrating experience at this location today. I ordered a Shrimp Tackle Box along with the 2 Can Dine special, but when I received my order I only had the 2 Can Dine meal and a separate order of shrimp. When I asked about it, I was told the Shrimp Tackle Box only comes with shrimp, even though the drive-thru sign clearly shows it comes with a side and a biscuit. After checking my receipt, I realized they had rung me up for butterfly shrimp instead of the Shrimp Tackle Box I actually ordered. When I went back around and asked what the tackle box comes with, another employee confirmed that it includes a biscuit and a side. At the window, someone I’m assuming was the manager handed me fries but no biscuit and tried to explain that the picture on the menu was incorrect and that the tackle box is only shrimp. That didn’t make sense, especially since the prices are different and my receipt showed butterfly shrimp. You can also easily verify online that the Shrimp Tackle Box includes a side and a biscuit. Although he was polite, the situation was frustrating. Instead of simply acknowledging the mistake and correcting the order, it felt like I was being convinced that what I ordered didn’t exist. A simple apology and properly fixing the order would have gone a long way. Food: 3 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Hi Jasmine, I'm truly sorry to hear about the mix-up with your order at Popeyes. It sounds like the confusion regarding the Shrimp Tackle Box and the butterfly shrimp was quite frustrating. We strive to ensure all of our customers have a positive experience, and it's disappointing to learn that we fell short in this instance. Your feedback is very important to us, and I will share your comments with our management team to see how we can improve our service. Thank you for bringing this to our attention.

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Brad Orange 8 months ago on Google

After providing drive thru order and waiting over 10 mins in the drive thru, I arrived at the window only to be told no one actually took my order and I would have to wait even longer. The best part was the smirk on the kids face "dont be mad thou". Customer service is a joke. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 8 months ago

Hi Brad, I’m so sorry to hear about your experience at our drive-thru. It’s unacceptable that your order wasn’t taken properly and that you had to wait longer than expected. We believe that every guest deserves attentive and respectful service, and I regret that this was not your experience. We will certainly address your feedback with our management team to ensure we improve our service quality moving forward.

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Gregory Jackson 9 months ago on Google

Popeyes Louisiana Kitchen Dallas, GA How would you rate your experience? Choose a star rating on a scale of 1 to 5 Select your rating Tell us about your experience A few things to consider in your review Food Service Ambiance Saved Reviews need to be at least 85 characters. Attach photos and videos Recent reviews Photo of Greg J. Greg J. 010 Jan 11, 2026 Yes I've been coming to this particular restaurant ever since it open and I tell you that the SERVICE was TERRIBLE AND I DO MEAN TERRIBLE. So I sort of slacked up on going as much as I use to. But then after about 5 months seeing a lot of employees coming and going and the service was still low. I went in one day and i meet a young man who was there for a job interview and I started talking to him and I said " I SURE HOPE YOU LIKE IT AND KEEP THE JOB" and he said to me that he has NO CHOICE BECAUSE HIS MOM ISNT TRYING TO HEAR THAT!!!! lol and I said to him " I get it" but make the BEST OUT OF IT. So while there was line this manager came out and introduced herself and they went and sat down. I could hear her talking to this young man and she was telling him that all she asked from him was to do his BEST AND BE VERY COURTEOUS TO THE CUSTOMERS AND DONT CALL IN UNLESS ITS REAL. Well after hearing how she was STRAIGHT FOWARD with him and him saying Yes Ma'am and No Ma'am and her talking to him like he was a YOUNG MAN. Well after about a year of going back and forth eating there and I FINALLY FOUND OUT who the manager was and they call her "Miss AP". When BELIEVE ME WHEN I TELL YOU THE YOUNG MAN IS STILL WORKING THERE AND WHENEVER I GO IN AND Miss AP is there the service is "OUTSTANDING " it's quick and it's correct, not to mention if it's a line she comes up front talk to the workers they're people and then offer the customers a drink or apple pie. I don't think I would be coming back to this store if it wasn't from me witnessing how Miss AP handle her business!!!!!!! They need MORE OF MISS AP Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 9 months ago

Hi Gregory, Thank you for sharing your experience with us! We’re delighted to hear that your recent visits to Popeyes have been met with outstanding service from Miss AP. It’s great to see how her leadership has positively impacted the restaurant. Your feedback about the turnaround in service means a lot, and we truly appreciate your loyalty. We hope to continue exceeding your expectations on every visit. If there’s anything else we can do to ensure your experience is amazing, please let us know. Looking forward to welcoming you back soon! Best, The Popeyes Team

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+1 470-524-0073

google.com grubhub

Fast food

$$$$ Price range per person $10-$20