Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 2560 Iowa St, Lawrence, Kansas, USA
Telephone: +17858385626
Price range: $
Rating: 4.4

1556 votes

#11 of 246 fast food in Lawrence

ClosedOpens at 10AM tomorrow

Updated 2 months ago

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Try out a burger at Popeyes Louisiana Kitchen

The exterior of Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen’s burgers will cater to satisfy a variety of tastes

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Treat yourself to a burger at Popeyes Louisiana Kitchen

This fast food guarantees you tasty spicy chicken sandwiches, spicy chicken and fried chicken. In accordance with the guests' opinions, waiters serve good biscuits here. Popeyes Louisiana Kitchen has good tea or good lemonade among its drinks.

At this place, you can get a takeaway. A lot of reviewers note that the staff is creative at this place. Most guests think that the service is prompt. Democratic prices are what you will pay for your meal. From the visitors' viewpoint, the atmosphere is cool. But this spot has been rated below average by Google.

Frequently mentioned in reviews

the lobby

cajun Fries

bone-In Wings

strawberry Biscuits

tender Combo

red Beans and Rice

the drive thru

fried Chicken

forgot

a regular

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Ratings of Popeyes Louisiana Kitchen

Zomato

Not rated yet

Foursquare

(6.7/10)

Google

(3.5/5)

1456

Trip

(2.1/5)

Facebook

(1.4/5)

Visitors' reviews on Popeyes Louisiana Kitchen

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Stacy Hower 6 months ago on Google

On 2-22-26 I tried to place an order through the Popeyes app for pickup at your Lawrence ks location store 12179. The system kept telling me your point of sale system (POS) was down. I showed this and explained the situation to the on duty Manager (Ashley) at this location. This woman was rudest, most disrespectful, unprofessional, employee I have crossed in a long time. I would be embarrassed if this person wore anything that showed she collected a paycheck from a company I owned or worked at. I explained my issue and showed her the deal and price and all I got was “It’s not my problem”. I witnessed similar actions taken towards other customers. Had I not had people already planning on this food I would have walked away, unfortunately I had already offered and was committed. I eventually received my order after a 20 minute wait and was still charged more than what the app showed. It’s not the $5.00 difference I am upset about, it’s the employees lack of customer service, un-professionalism, lack of empathy, and piss poor attitude for the situation. Rude worthless employees like this make it hard for the real hard working people out their that appreciate having a paycheck and appreciate customers paying inflated prices for better wages. I do not recommend this store if you are hungry and desire polite assistance Meal type: Dinner Price per person: $30–40 Food: 3 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Hi Stacy, I'm truly sorry to hear about your experience at our Popeyes location. Your feedback regarding the service and professionalism you encountered is very concerning, and I want to assure you that we take such matters seriously. We strive to ensure every guest feels valued and respected, and it's disappointing to know we missed the mark in your case. I appreciate you bringing this to our attention, and we'll be addressing your concerns with our management team to ensure improvements are made. Thank you for your input, and I hope you might consider giving us another chance in the future.

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Robert Foley 8 months ago on Google

On January 20th an hour before they close. Popeyes is always very relaxed with their work ethic (really slow compared to other restaurants) Popeyes locks its front door an hour early which is something that they never do that I'm aware of. Doesn't leave a sign in the door saying that the drive-thru still open. A car facing the other way at the exit of the drive-thru like workers are leaving an hour early. I get in trouble with DoorDash Because I thought the restaurant was closed? Contract violation So I call them and I tell them and they are lying saying the person that answered is the manager. They lie said they put a sign up in the door. The next day when I called them. Why don't you look at your sales on January 20th and see if you got any sales after they locked their front door before 10:00 pm. What You got one sale on January 20th after 10:00 pm? Oh did your workers get their early for doing nothing? Hell yeah I'm writing a comment of the truth. You got me in trouble with DoorDash for your incompetency. Service: 1 Atmosphere: 1

Response from the owner 7 months ago

Hi Robert, I'm truly sorry to hear about your experience at Popeyes. We strive to provide prompt and efficient service, and I understand how frustrating it can be when expectations are not met. Your feedback regarding the early closing and lack of communication is important, and I will be sure to share this with our management team to ensure we address the issue appropriately. Thank you for bringing this to our attention.

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Elissa Lackey 8 months ago on Google

I just ordered 3 meals, one for me and my 2 daughters. Not only did we not get our 2 orders of fries, we have now found 2 curly brown hairs, one in the wings and one in the chicken breast. I tried calling 2 times now and no one will answer. Place is nasty and they need hair nets. Meal type: Dinner Price per person: $40–50 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 7 months ago

Hi Elissa, I’m so sorry to hear about your recent experience at Popeyes. It’s concerning to learn that not only were your orders of fries missing, but you also found hairs in your food. We strive to maintain high standards of cleanliness and food safety, and it’s disappointing that we fell short in this instance. Additionally, I apologize for the difficulty you had reaching us by phone. Your feedback is vital to us, and I will ensure that our management team is notified so we can address these issues and work towards improving our service in the future.

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+1 785-838-5626