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Response from the owner
2 months ago
Phyllis, I’m really sorry your meal was served cold and tasted old. That’s not the experience we want for you—especially when items like the fries are coming out burnt and the sweet tea isn’t right. We’ll take this seriously and work to ensure your food is prepared fresh, served at the right temperature, and tastes the way it should at Popeyes. We appreciate you sharing the details, so we can improve.