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Response from the owner
3 months ago
Hi Kim, I sincerely apologize for the frustration this has caused you. It’s disappointing to hear that your order wasn’t accurate, especially after spending time and effort to make it work for your family. Your experience is important to us, and we'll be addressing your concerns with our team to ensure better service in the future. Thank you for bringing this to our attention, and we hope you’ll consider giving us another chance.