Пожарка

Good afternoon, Yulia! We sincerely do not understand why you were so offended by the serving of a set of sausages 10 minutes before the tuna steak. A set of sausages is considered a company dish for us, and the waiter, serving it first, …Good afternoon, Yulia! We sincerely do not understand why you were so offended by the serving of a set of sausages 10 minutes before the tuna steak. A set of sausages is considered a company dish for us, and the waiter, serving it first, thoughtfully prepared 2 plates for you and your husband. Sorry for misunderstanding you. To avoid such misunderstandings, we recommend that you additionally draw the attention of the waiters to the fact that you need to serve dishes at the same time, regardless of their preparation time and purpose (general or individual), since this is of fundamental importance for you. Anticipating your remark regarding the order of serving dishes, we declare that our waiters are well aware of these standards and follow them day after day. Daria is an experienced waiter, and, having clarified with you the order in which the dishes were served (together or when ready), she did everything as you asked (when ready). Despite this, we worked with Daria and once again reminded her of the importance of clarifying the wishes of the order of serving dishes for each guest. We also want to clarify that the tuna steak that you refused was immediately removed from your bill, and upon learning about the current situation, we “raised the ears of all employees” and conducted a detailed investigation of the situation. It is a pity that this visit negated all your previous assessments of our employees. Remember, it was 10 out of 10. We love our guests and are always ready to accommodate. Alas, this time there was no way we could change the situation. We hope that negative emotions will remain a thing of the past. Best regards, Pozharki team. More