Premier Inn Manchester (Cheadle) hotel

Name: Premier Inn Manchester (Cheadle) hotel
Address: Royal Cres, Cheadle, England, United Kingdom
Telephone: +443333211301
Price range: $$
Rating: 4.7

1052 votes

#57 of 203 restaurants in Cheadle

#10 of 24 restaurants in Heald Green

Open now Open 24 hours

Updated 5 days ago

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After looking at Bruntwood Park, have a meal at Premier Inn Manchester (Cheadle) hotel. According to the guests' opinions, waiters offer perfectly cooked suppli here. If you like good tea, don't miss the opportunity to try it.

The great location of Premier Inn Manchester (Cheadle) hotel makes it easy to reach by any transport. The accommodating staff works hard, stays positive and makes this place wonderful. If you want to enjoy enjoyable service, you should go to this place. Tasty meals at fair prices are offered here. People leave negative reviews because the atmosphere is pleasant. But this spot is rated on Google 4 by its guests.

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Shane 15 days ago on Google

We stopped here on the 13th Sept 26 the room was absolutely red hot so got next to no sleep before our early morning flight from Manchester and also the soap dispenser next to the sink look like someone had wiped their bum on it. Defo one to avoid. We tried the complains procedure, but just got fobbed off. Poor customer service. Avoid. Service: 4

Response from the owner a month ago

Hello, Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations on this occasion. We take all comments seriously and are keen to understand more about what happened. We would encourage you to get in touch with our Guest Relations Team, who will be able to look into this further for you. Please visit www.premierinn.com/guest-relations or call 0333 003 0025 (Mon–Fri 8am–8pm, weekends 9am–6pm). We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us. Regards, Premier Inn

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Tanya Todorova a month ago on Google

Really enjoyed our stay here. The hotel was clean, comfortable and in a very convenient location, especially for travelling to and from the airport. Everything was well organised, the room was pleasant, and the staff were friendly and welcoming. It was exactly what we needed for a comfortable stay before our journey. We would definitely stay here again and happily recommend it to others. Service: 5

Response from the owner a month ago

Hello, Thanks for your excellent review. We're pleased to hear you had a great stay, and we hope to welcome you back again in the future. Regards, Premier Inn

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Carl Rigg a month ago on Google

Before writing this review I have made contact with the premier inn directly. Their customer focus is as good as the room. Ill let you look at the pictures and make your own judgement on the hygiene standards. Outside of that we witnessed workplace bullying, harassment and aggression amongst the team in front of paying customers trying to enjoy breakfast. Whitbread should be bloody ashamed of this part of their group. I could go into much more detail but I am still long awaiting a sensible reply from their head office. I do have a vast experience in mystery shopping and my report on this establishment in all my years of doing such would have been one of my worst. Maybe you should employ a 3rd party company or independently run firms to do just that. It wouldnt harm to get good honest insight from a customer prospective. I have left many a good review for other premier inns so tis isn't a targeted report. Service: 1

Response from the owner a month ago

Thank you for your review. We regret that your visit was not entirely satisfactory and appreciate you bringing your concerns to our attention. Guest feedback is extremely important to us, and your comments have been forwarded to the management team for immediate review. We are committed to continuously improving our services and hope to welcome you back for a much better experience. Regards, Premier Inn

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+44 333 321 1301

££££ Price range per person £8-£19

Premier Inn Manchester (Cheadle) hotel on map

Royal Cres

Cheadle, England, United Kingdom

Address

Royal Cres, Cheadle, England, United Kingdom

Features

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Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours