Premier Inn Inverness East hotel

Name: Premier Inn Inverness East hotel
Address: Beechwood Business Park, Sir Walter Scott Dr., Inverness, Scotland, United Kingdom
Telephone: +443330031737
Price range: $$
Rating: 4.8

1275 votes

#70 of 286 restaurants in Inverness

Open now Open 24 hours

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Taste nicely cooked pork. You will be offered good coffee or good tea. The convenient location of Premier Inn Inverness East hotel makes it easy to reach even in rush hours. The cool staff reflects the style and character of this place. Spectacular service is something visitors like here. Fair prices are to be expected at this spot. The modern decor may amaze you. Google users who visited Premier Inn Inverness East hotel state that the most suitable mark is 4.1.

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great value

first time

breakfast great service friendly staff great location dinner

pork meat doubles

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Ratings of Premier Inn Inverness East hotel

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Emily Miller 3 months ago on Google

The filthiest place I’ve ever stayed. No exaggeration. Black mould around the window (right next to my son’s bed), as well as all over the shower and shower curtain. Filth and dust all over the floor, random stains (blood?!) on the wall. The place needs to be closed for a deep clean. We arrived late at night and were only staying one night or we would have found somewhere else. Reception staff was in the pub when we arrived. We had to wait 15 minutes for her to emerge and when she did she was rude and abrasive. The only redeemable thing was the breakfast at brewers fayre, which was fine and the staff there were friendly. Service: 1

Response from the owner 3 months ago

Hello, Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations on this occasion. We take all comments seriously and are keen to understand more about what happened. We would encourage you to get in touch with our Guest Relations Team, who will be able to look into this further for you. You can contact them by calling 0333 003 0025 or by emailing Guest-relations@whitbread.com. We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us. Regards, Premier Inn

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Nicky B 3 months ago on Google

The restaurant needs to be more sorted. We were staying at the hotel & asked to book a table for Sunday evening for the Roast/Carvery and we're told they couldn't guarantee there would be any left, due to the busy lunches. As it was there wasn't enough left at 6pm, which we weren't impressed by - poor management. We went to order drinks & didn't have any small proseccos left, only large bottle. Generally most bars would open the bottle & serve a glass, with the high likelihood of selling more. We then ordered our meals & were told a number of things had run out. Sunday night got quite busy during the time we were there. Poor Management. The hotel itself was comfortable but we had to ask for things like towels & pillow cases, but that's not a big issue. Our room was a good size but lacking in amenities like a fridge. Overall it was good. Service: 4

Response from the owner 3 months ago

Hi Nicky, Thank you for sharing your feedback with us. We're sorry to hear about your experience with the restaurant and the availability of certain items. We appreciate your comments and will ensure they are taken into consideration. It's great to know that you found the hotel comfortable and the room spacious. While we don't have fridges in all rooms, our Premier Plus rooms offer additional amenities for added comfort. Our team is always on hand to assist with any requests during your stay. Regards, Your hotel team

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Sean Barlow 3 months ago on Google

This is not the Ritz, so quite how it's nearly £600 for two rooms for two nights is anyone's guess. Paid it as we had a need to be in Inverness and it was a hotel that met our needs. It's well known that Whitbread, parent company of Premier Inn, are in major financial difficulties, but charging 5* prices for 3* hotels won't solve that. Would I stay again? Only at a lower price or an absolute last resort. The Holiday Inn nearby may be cheaper. As others have said, room cleanliness also an issue. Service: 5

Response from the owner 3 months ago

Hello Sean, Thank you for sharing your feedback with us. We apologise for any disappointment regarding the pricing and cleanliness during your stay. We would encourage you to get in touch with our Guest Relations Team, who will be able to look into this further for you. Please visit www.premierinn.com/guest-relations or call 0333 003 0025 (Mon–Fri 8am–8pm, weekends 9am–6pm). We appreciate your comments and will take them into consideration. Regards, your hotel team

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+44 333 003 1737

££££ Price range per person £8-£19

Beechwood Business Park, Sir Walter Scott Dr.

Inverness, Scotland, United Kingdom

Address

Beechwood Business Park, Sir Walter Scott Dr., Inverness, Scotland, United Kingdom

Features

Wi-Fi

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours