Wetzel's Pretzels

Name: Wetzel's Pretzels
Address: 1233 W Rancho Vista Blvd Space #757, Palmdale, California, USA
Telephone: +16615852060
Price range: $
Rating: 1.7

27 votes

#70 of 348 fast food in Palmdale

3 more branches in Palmdale

Open now 11AM - 7PM

Updated 3 months ago

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Visitors don't highly appreciate Brezeln at this restaurant. From the guests' viewpoint, the staff is rude here. Downscale service is what a majority of guests point out characterizing Wetzel's Pretzels. According to the reviewers' opinions, atmosphere is uncomfortable here. Many clients who use Google didn't grant this place a high rating.

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Ratings of Wetzel's Pretzels

Google

(3.3/5)

Visitors' reviews on Wetzel's Pretzels

/ 27

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Josh 10 months ago on Google

First time here long line, 20 minute wait for an order since it's special order. Adrian did not even ask if I wanted dip and tall blondie said I had to get back in line for that (line was long food was gonna be cold by then) not a single person there wore a hair net and the majority have long hair that goes over the hat Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 10 months ago

Josh, we're sorry to hear your experience wasn't up to our usual standards. Our goal is to serve fresh Hand Held Happiness to every guest, and we apologize for the delay and service you encountered. We will share your feedback with our team and address these concerns. Please email us at customerservice@wetzels.com with your contact information so we can get in touch and discuss your experience further. Thank you!

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Kaylee Guerra 10 months ago on Google

The food is good. Lately however, service has changed. It's always out of food, they've stopped serving their signature sauces, and when I asked for sauce the last time, they charged me and didnt give me any. Also, they got my order wrong, giving way less food than the 30 DOLLARS I had spent. We had to stand to the side for ten minutes because they didnt have any food. This place used to be my favorite place at the mall but now I see it as a waste of time and money. Food: 5 Service: 1 Atmosphere: 1

Response from the owner 10 months ago

Kaylee, it’s disappointing to hear about your recent visit, as we’re dedicated to providing our guests with Hand Held Happiness and an enjoyable experience. We’re really sorry to hear about the wait time, missing sauces, and order concerns you encountered. Please email us at customerservice@wetzels.com with your contact information so we can address these concerns directly and make it up to you. Thank you for your feedback!

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Victoria Romero a year ago on Google

There was a piece of plastic in my food and I was also mad they gave me BURNT PRETZELS. Food: 1 Service: 1 Atmosphere: 1

Response from the owner a year ago

Victoria, we're very concerned about your experience and apologize for not meeting your expectations. We take the quality of our pretzels very seriously, and your feedback about burnt pretzels and foreign objects in food is alarming. We invite you to email us at customerservice@wetzels.com with your contact information and availability so we can address your concerns directly. Thank you for bringing this to our attention.

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+1 661-585-2060

Fast food

$$$$ Price range per person $10-$20