Proper Rose Garden

Name: Proper Rose Garden
Address: 1223 Grand W Blvd Suite B-105, Katy, Texas, USA
Telephone: +12817178174
Price range: $$
Rating: 4.1

1008 votes

#64 of 199 restaurants with desserts in Katy

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Proper Rose Garden offers a range of desserts

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Many visitors of this cafe note that good katsu, egg salads and pork dumplings are offered here. Take your beloved with you and enjoy tasty vanilla ice cream, crepe cakes and biscuits. Come here and have delicious wine, bitter or Mimosas. You will appreciate great taro milk tea, rose tea or matcha at Proper Rose Garden.

Invite your friends to this place with a wonderful atmosphere. Most guests state that the waitstaff is pleasant. Affordable prices are what you will pay for your meal. Guests appreciate the chance to enjoy the cute decor. This spot is rated on Google 4.1 by its clients.

Frequently mentioned in reviews

loved the Shibuya Honey

dainty

clotted cream

the pork tonkatsu sandwich

peach oolong

we ordered the lavender milk

esthetic

a Victorian

tower

fries and popcorn chicken

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Ratings of Proper Rose Garden

Foursquare

Not rated yet

Google

(4.1/5)

495

Trip

(5/5)

Facebook

(4.3/5)

112

Visitors' opinions on Proper Rose Garden

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Emily McDonald 19 days ago on Google

I am extremely disappointed with my experience. Two weeks ago, I called ahead to make a reservation and specifically requested a table along the back wall with the greenery. The staff confirmed this would be possible, so I was excited and even told my guest where we would be seated. However, when we arrived this past Sunday, we were told there was no reservation under my name. Not only was this untrue, but the hostess had also given our reservation to another party! I had received a confirmation call at 11:30 AM that day, so it was clear our reservation had been acknowledged. Yet, the hostess insisted there was no reservation for us and gave our spot to someone else. She claimed, “Sometimes people use different names,” but that explanation doesn’t make sense, especially since the party she seated had a completely different name and headcount. Either the reservation was outright stolen, or the hostess simply wasn’t paying attention. When I asked for assistance, she told me to email the owner because she couldn’t help. This was just the beginning of the terrible experience. We waited over 45 minutes for our tea, the fries arrived cold and had to be sent back, and the food itself was mediocre at best. After seeing a Facebook post practically begging for business, I decided to give this place a chance, but now I understand why they are struggling. I will not be returning and will make sure to warn my friends about the poor experience at Proper Rose.

Response from the owner 19 days ago

Dear Emily, We are deeply sorry to hear about your disappointing experience at Proper Rose. …Dear Emily, We are deeply sorry to hear about your disappointing experience at Proper Rose. It is truly disheartening to know that we fell short of the quality service we aim to provide. Please know that we take your feedback seriously, and we are addressing this matter with our team to ensure that it doesn’t happen again. We understand how frustrating it must have been to experience issues with your reservation and to wait so long for your meal, only to find it unsatisfactory. We value your time and your choice to visit us, and it pains us to hear we didn’t live up to your expectations. We would love the opportunity to make things right. Could you please reach out to us at hello@properrosegarden.com? We want to ensure you are compensated for the inconvenience you experienced and to restore your confidence in us. Thank you for sharing your feedback. We are committed to learning from this and improving. Warm regards, The Proper Rose TeamMore

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Lisbeth Santi 19 days ago on Google

First time I've had afternoon tea after years of wanting to try it, and im sad to say I am disappointed in the quality of this place. Dishes were dirty, food was underwhelming, pastries weren't worth the price ( a bit over 80 dollars), and the pastries weren't warm. However, something I did really enjoy was the rose milk tea. The servers did change out the dirty dishes for new ones after being informed.

Response from the owner 19 days ago

Hi Lisbeth, Thank you for taking the time to share your feedback with us. We’re truly sorry …Hi Lisbeth, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your first afternoon tea experience with us didn’t meet your expectations. Cleanliness and quality are top priorities, and we regret that this wasn’t reflected during your visit. We appreciate you bringing the dish issue to our attention, and we’re glad to hear that our team was able to address it promptly. Your feedback about the food and pastry quality is valuable, and we’re actively working on improving these areas to ensure every guest feels their experience is worth the price. We’re also pleased that you enjoyed the rose milk tea—it’s a favorite for many! If you’re open to it, we’d love another opportunity to provide you with a better experience. Thank you again for helping us improve, and we hope to welcome you back in the future.More

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Brock A 25 days ago on Google

Sad. We’ve loved Proper Rose Garden. Last week we went for a tea party with myself and my 4 yr old. We asked if possible for the tea pot to have only cold water in it for her to be able to participate, the waiter and owner at the time were so sweet and accommodating. Unfortunately, we came back a week later and the waiter we had today stated only tea was allowed in the tea pots (even though tea is typically made of water). When I mentioned this was a kind accommodation they had previously made, the waiter declined that they would ever have done this. It was a very disheartening experience. We’ll be dining elsewhere next time.

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+1 281-717-8174