Racines

Bonjour Tony Gorgas, Thank you for taking the time to share such a wonderful review following your recent dining experience at Racines. We are truly delighted to hear how much you enjoyed Chef Wong’s latest creations. Your kind words about the Penang-style Rojak and the Nyonya Assam Curry Snapper will certainly mean a great deal to him and the entire culinary team. Chef Wong is indeed passionate about showcasing heritage flavours with creativity, and it is incredibly rewarding to know that his dishes left such a memorable impression. Your generous compliments will be shared with Chef Wong and our ambassadors, who will be thrilled to know that their efforts helped make your visit so special. We look forward to welcoming you back to Racines again soon as you continue exploring the menu. Best regards, Sofitel Singapore City Centre

Bonjour M Mixue, Thank you for taking the time to share your feedback following your Chinese New Year lunch buffet experience with us. We are pleased to know that you enjoyed some of the dishes, particularly the cold lobster, fresh oysters and the sea cucumber dish. At the same time, we are sorry to hear that other aspects of your visit did not meet expectations. Please accept our sincere apologies for the lapse in table clearing service during your dining experience. Your comments regarding the food variety have also been noted and shared with the relevant teams for review as we continuously strive to improve our offerings and service. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Best regards, Sofitel Singapore City Centre

Bonjour Alex, Thank you for taking the time to share such a thoughtful review of your experience at Racines. We are delighted to know that you enjoyed the ambience of the restaurant and that the dishes you tried, particularly the chicken, duck and ngoh hiang, left a positive impression. It is also wonderful to hear that the cocktails complemented your meal well. We are especially pleased to know that our Ambassador’s attentive and personable service helped make your evening more memorable. Your kind recognition truly means a great deal to the team. At the same time, we sincerely appreciate you bringing your feedback regarding your interaction with one of our Ambassadors to our attention. Please accept our apologies if this moment felt less welcoming than expected. At Racines, we strive to ensure that every guest experiences the same warmth and attentiveness throughout their visit, and your comments have been shared with the team as part of our ongoing commitment to excellence in hospitality. Thank you once again for your valuable feedback and kind support. We look forward to welcoming you back to Racines for another memorable dining experience in the near future. Best regards, Sofitel Singapore City Centre