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Response from the owner
a month ago
Dear Michael Chandler, Thank you for taking the time to share your experience with us. We deeply regret …Dear Michael Chandler, Thank you for taking the time to share your experience with us. We deeply regret that your visit to our restaurant did not meet your expectations. We are truly sorry that the tapas and service fell short of your standards, and we understand how disappointing this must have been for you and your wife. Please rest assured that we will carefully review the points you’ve mentioned, particularly concerning the quality of the dishes and the serving style, to make the necessary improvements. We also apologize for any disturbance caused during your meal and will address this matter with our team to ensure a more pleasant atmosphere for all our guests. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Manso Restaurant Team --- Let me know if you need any further changes!More