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Response from the owner
10 months ago
Thank you for your feedback, Kala. We sincerely appreciate you taking the time to share your experience with us, even though it was not up to your expectations. We are truly sorry to hear that the fried rice and service did not meet your standards. We strive to provide delicious meals and excellent service to all our guests, and it is disappointing to learn that we fell short during your visit. Your comments about the flavor and quality of the dish are important to us, and we will be reviewing them with our culinary team to ensure improvements are made. We also take your feedback on service seriously and will address this with our staff to enhance the overall dining experience. We hope you might consider giving us another chance in the future to provide you with a meal and service that meet your expectations. Sincerely, Hollywood Casino Greektown Management