Restaurant&Pizzeria Brunnen

Dear Ms. Kaenel, As we discussed with you yesterday on the phone, you placed your order via Just-Eat. There you also made your payment online, whereupon a commission will be …Dear Ms. Kaenel, As we discussed with you yesterday on the phone, you placed your order via Just-Eat. There you also made your payment online, whereupon a commission will be deducted from us after you have paid and will only be reimbursed at a later date. If there was a technical problem and you wanted to order a product from the summer menu even though this product was no longer available and after receiving your order you were told by telephone to cancel your order via Just-Eat because the order cannot be delivered that way, then this is the case It is your responsibility to chase your money. We are not Just Eat! All we have is collaboration. We cannot refund the payment as we have no influence on amounts collected by Just-Eat. We call Just-Eat and tell me that the customer has to cancel this order, whether it happens or not and we can't influence it. We cannot influence whether they transfer the money to you or not. You then have to take care of it bilaterally. There is nothing wrong with the fact that there was spinach as a vegetable garnish. If the chef decides that he is on this If you want to use spinach for the vegetable garnish on the day, you can do so! I would like to emphasize again that this is a vegetable garnish and not a side dish. You could already choose from various options as a side dish. Thank you for your review, but it is not constructive! Thank you for taking note.More

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