Fletcher Strandhotel Renesse

Dear IS, Thank you for your feedback and for sharing your experience. We are pleased to hear that you appreciated the friendliness and helpfulness of our staff. We would like to sincerely apologize for the discomfort you experienced during your stay. The unpleasant smell in the bathroom was due to sewage works taking place outside the hotel. As soon as we became aware of the situation, we immediately took action to address it and did everything we could to resolve the issue as quickly as possible. We are truly sorry that this negatively impacted your stay, and we understand that this was a disappointing experience for you. Please be assured that we take your feedback seriously, and we will continue working on improving our facilities to offer a better experience to our future guests. We hope that despite this incident, you will consider giving us another chance in the future, and we would be delighted to welcome you back. Kind regards, Ashleigh - Team Fletcher Strandhotel Renesse