Resto Bar & Grill

Dear Sonja, Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent takeaway experience was so disappointing, especially as a Gold Coast local who has enjoyed dining with us in the past. We sincerely apologise that the meals you received did not meet the standard we aim to provide. Your comments regarding the portion sizes, the chicken, the pork belly pasta, the iced lemon tea, and particularly your concern about finding plastic in your food are very concerning to us. Please be assured that we have shared your feedback with our kitchen and management team so these issues can be thoroughly investigated. Maintaining high standards of food quality and safety is a priority for us, and your comments help us identify where we need to improve. We'd appreciate the opportunity to learn more about your experience and make things right. If you're willing, please contact us directly with the details of your order so we can investigate further and discuss an appropriate resolution. Thank you again for your honest feedback. We hope to have the chance to restore your confidence in us. Kind regards, The Resto Bar & Grill Team