Rosati's Pizza

Name: Rosati's Pizza
Address: 1168 Dodge Ave, Evanston, Illinois, USA
Telephone: +18474241111
Price range: $$
Rating: 3.7

#12 of 42 pizza restaurants in Evanston

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Tourists appreciate Italian dishes at this pizzeria. Do not leave without degusting good pizza, beef and salads. Rosati's Pizza is well known for its great service and friendly staff, that is always ready to help you. Prices at this place are worth attention because they're democratic. The pretty atmosphere will be exactly just what you need after a hard working week. But google users rated this spot and it didn't earn a high rating.

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(3/5)

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Eldridge Stallworth 20 days ago on Google

The meatball sandwich is to die for very very good on garlic bread. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 3 Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Not sure

Response from the owner 14 days ago

Thank you for the great feedback, Eldridge! We're thrilled to hear that you enjoyed our meatball sandwich on garlic bread. We hope to see you again soon at Rosati's Pizza!

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Sherifat Lawanson a month ago on Google

Great pizza Service: Take out Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Sausage Pizza

Response from the owner a month ago

Hi Sherifat, thank you so much for the kind words! We're thrilled to hear that you enjoyed our pizza. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We appreciate your support!

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Marlena J. 3 years ago on Yelp

First let me say, I love Rosati's Pizza. With that being said, I had the worst experience with the Evanston Store. I ordered pizza 2 weeks prior and was told that my order would be ready at 8:30pm. I arrived to pick up the order at 8:30pm but the order wasn't ready. After waiting 40 extra minutes past the time it should have been ready, I received my order. The long wait was not the issue, I understand they were super busy. No problem. After we arrived home and opened the order we realized that they gave us the wrong wings. I immediately called and explained to the cashier who was very gracious and said that we could bring them back or get another order. I told her that I order every 2 weeks as my "cheat day" meal. She then explained that when I call back in 2 weeks they would put the wings on my order and that they would make a note that would be attached to the phone number that I ordered from. Cool right? No. I called as usual to place my order and proceeded to let the cashier know that a note was left attached to my phone number to get my wings that I should have gotten prior. The cashier alerted me that no note was attached and that she could not give me the wings but that she could give me 50% off the wings of my choice??? So you screw up my order and then refuse to give me what I paid for. The cashier was not the issue as she was simply doing her job. I asked to speak with the manager who treated me as if I was lying. I explained the entire situation to him. He stated that he would not include the wings with my order even though he checked the system and saw that I am a frequent customer. He offered me 50% off since there was not a note left by the cashier. Obviously I was not happy and I told the manager, who gave his name as "Roger," that I would call corporate because at this point it wasn't about the incorrect order or the money but it was the way he spoke down to me and the treatment I received. How dare you not give me what I paid for. After I told him I was calling corporate his tone changed and only now was he willing to work with me. So after 15 minutes of treating me like a lying thief and raising his voice at me, he wants to prepare my food? No thank you. I cancelled my new order and will take my business elsewhere. Take the time to check your order because they will not give you the corrected order or your money back. There is a happy ending. I called Rosati's in Lincolnwood and ordered pizza from them....delicious! I will order my Super Bowl spread from the Rosati's in Lincolnwood. Rosati's in Evanston should either find a new manager or re-train him in customer service. We all work too hard for our money and should spend it with restaurants that value you as a customer. I will never ever return to the Evanston store.

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