Rox Resort

Name: Rox Resort
Address: Nordstranden 10, Køge, Region Zealand, Denmark
Telephone: +4532268383
Rating: 4.8

171 votes

#3 of 139 restaurants in Køge

No info on opening hours

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Scheduling your trip, pay attention to Koege Marina and remember to choose where to eat: Rox Resort is right aside the mentioned place of interest. The cooks here prepare tasty dumplings and good steaks. The gracious staff demonstrates a high level of quality at this place. Nice service is something visitors like here. This spot has got Google 4.3 according to the guests' opinions.

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breakfast great service dinner

dumplings steaks meat ribeye pork fish champagne

Ratings of Rox Resort

Google

(4.3/5)

171

Visitors' reviews on Rox Resort

/ 82

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Steen Damgaard 3 months ago on Google

Unfortunately for Rox Resort, there are many excellent alternatives for a weekend getaway to compare it with. The hotel itself is beautifully designed, the views are pleasant, and the surrounding environment is lovely. The staff are primarily young people with great energy and a positive attitude, which is refreshing. However, there seems to be a lack of seniority and leadership. For example, at the pool club, we were asked five times within ten minutes whether we needed anything, only to receive no attention at all for the next two hours. It felt inconsistent and somewhat uncoordinated. The hotel’s restaurant is trying very hard to position itself as a premium dining destination, but unfortunately it falls short. The pricing certainly reflects those ambitions, but the food and overall experience do not. Another example is the hotel’s approach to smokers. Smoking is effectively banned throughout the grounds, with the only designated area located at the front entrance. As a result, guests have to walk through a cloud of smoke every time they enter or leave the hotel. Surely there is a better solution. On a positive note, the garden offers plenty of entertainment with several social games, and the pool area is enjoyable and well maintained. Overall, this was both our first and last visit. The experience simply did not justify the price tag, and the hotel fell well short of the expectations it sets for its guests. Service: 3

Response from the owner 3 months ago

Dear Steen, Thank you for taking the time to share such a detailed review following your stay with us. We are pleased to hear that you appreciated Rox Resort. At the same time, we are truly sorry that several aspects of your experience did not meet your expectations, particularly regarding service consistency in the Pool Club and your impression of the dining experience. We also appreciate your feedback regarding operational flow and guest guidance, as well as your comments about designated smoking areas. These points are taken seriously and will be reviewed internally as part of our ongoing efforts to improve both service and guest comfort. We understand that value and experience perception is highly personal, and we regret that we did not meet your expectations on this occasion. Thank you again for your honest feedback. We are continuously working to refine the guest experience, and comments such as yours are an important part of that process. Warm regards, Aglaia Borsotti – Guest Experience Manager

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Lydiasplanet 3 months ago on Google

Lovely newly built spa-hotel with a French architecture feel to it. Clean turquoise beach near-by. The surrounding hotel area with trees and greenery is still in construction (spring 2026). And Köge town, though it from the highway looks mostly industrial, has a cute and pleasant old city centre.

Response from the owner 2 months ago

Dear Lydiasplanet, Thank you for your review and for sharing your observations. We're delighted to hear you enjoyed the architecture, beach, and your visit to Køge's charming town centre. You're absolutely right that parts of the surrounding landscape are still being completed, and we're excited to see everything come to life. We're always looking for ways to improve, so if there is anything that would have made your stay a 5-star experience, we'd be grateful to hear your feedback. We hope to welcome you back to Rox Resort again soon. Warm regards, Catherine A. Guest Experience Manager Rox Resort

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Catalina Dumitrascu 3 months ago on Google

The atmosphere is stunning and the presentation is lovely. But 1,835 DKK for three people and the food felt like low effort for the price, especially when the marketing sets expectations so high. We had been looking forward to this dinner for a while, first time visiting, before deciding to make a proper booking and maybe enjoy a weekend, and left a little disappointed. The garlic bread tasted/looked like something from a supermarket. The Peta Negra ham was three paper-thin slices. The menu doesn’t mention that the steak frites is a sharing setup, so the salad and fries for the whole table came as a surprise. The pavlova, confirmed as a sharing dessert, arrived tiny (you could finish it form one spoon - one person) for three adults. The only thing that genuinely made the difference was the steak. The taste of it. And one thing nobody warns you about: the perfume in the dining area + entrance is overwhelming. Strong enough to taste it in your mouth, which is already unpleasant, and a real problem if you have allergies to strong fragrances. When we asked if its possible to be seated outside, it was not possible due to “a little breeze”. The interior design is beautiful and the branding is impeccable in online. I just wish the food matched the story they’re selling. Its a new place, for sure, but I hope with the time it will improve in the quality they actually present in online

Response from the owner 2 months ago

Hi Catalina, Thank you for taking the time to share your experience so openly. We're really pleased you enjoyed the atmosphere, design, and overall setting at Rox. At the same time, we're sorry to hear that the food and overall value didn't live up to the expectations you had before visiting. We've shared your comments regarding the dishes, portions, menu communication, and fragrance throughout the restaurant with our team. Feedback like this is incredibly valuable as we continue to refine the Rox experience. While we're naturally disappointed that we didn't fully deliver on this occasion, we genuinely appreciate the thoughtful and constructive way you've shared your feedback. Thank you again for visiting us, and we hope to have the opportunity to welcome you back in the future. Warm regards, Catherine A. Guest Experience Manager Rox Resort

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