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Response from the owner
5 months ago
Hi, My name is Julia and I am the Executive General Manager for our Madison location. Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations—that’s not the standard we strive for. We’d really appreciate the opportunity to learn more about what happened and see how we can make things right. Please feel free to reach out to us directly at jbyrdic@harmonichg.com with any additional details. Your input helps us improve, and we hope to have the chance to provide you with a better experience in the future.