Royal

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39 votes
Open now 8AM - 7PM
Updated 1 month ago
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Tiramisu at Royal
The interior of Royal

Having seen The Leas Lift, it's time to have a rest at this restaurant. But a number of guests who use Google didn't give Royal a high rating.

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Ratings of Royal

Google

(3.9/5)
35

Trip

(4/5)
4

Visitors' reviews on Royal

/ 32
H
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New owners are nice and very hospital good food with nice selection definitely worth going to for meal while in Folkestone Food: 5 Service: 5 Atmosphere: 5
R
2 months ago
Thank you, Harri, for your wonderful review and for supporting us! We’re so pleased to hear you enjoyed the food, atmosphere, and hospitality. Your kind words mean a lot to our team, and we’re delighted you had such a great experience with us. We look forward to welcoming you back again soon whenever you’re in area!
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Staff become very aggressive if you bring outside food and, judging by other reviews, drink as well. It was a very hot day today and everywhere else was packed. We saw this place was virtually empty and figured we would sit and order a drink (since usually you can't sit if you don't buy) while we eat our food. As soon as we sat down, and I mean as soon as, a man from inside came outside and called us rude for bringing outside food. We didn't even get a chance to set our stuff down and go in. I asked if it would be okay if we bought a drink, he scoffed and said "Okay but just this one time". We just left instead. It isn't hard to see why this place is always empty when we pass by. EDIT: Just to clarify for management, it's fine you don't want outside food. Some places care and some don't, that's alright. There was no disrespect intended, we just wanted to sit in the shade and the place was empty. To be clear, your staff did not attempt to explain "politely" at all. He spoke to us angrily, called us rude, and scoffed at us. Service: 1 Atmosphere: 1
R
2 months ago
Hello Ella, Thank you for your feedback. We are sorry that you felt uncomfortable during your visit. However, we would like to clarify that we are a restaurant, and bringing food purchased from another establishment to eat on our terrace is generally considered disrespectful to the business and to our customers. Our staff did not intend to be aggressive or rude. They simply tried to explain our policy in a respectful way, as outside food is not permitted in our restaurant area. We also understood that it was a very hot and busy day, and we appreciate that you were planning to order drinks.0 We always aim to welcome our guests kindly and professionally, and we regret that this interaction was perceived negatively. We wish you all the best. Kind regards, Management
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Real, good food. This restaurant is very underrated and slept on. We had bean soup, absolutely delicious, comforting, healthy, and delicious! Had pork chops and chips as second course, very good pork chop, full of flavour, and very well grilled. And here's the surprise, we had Shawarma Takeaway, and had it several hours later. I've never had such a fresh, soft, absolutely ultra tasty shawarma in a very long time. I am going back as soon as I'm in the area. I don't want to spend my money elsewhere because it's useless. I rather spend it having good heathy and really tasty food. Thanks to the staff for being patient, polite and explaining and answering all questions. Felt like no trouble at all. I will tell all my friends about this place and hopefully we'll all visit together! Also must try their tripe soup soon! Thanks to you guys at Royal. You should advertise more, because your food is absolutely delicious
££££ Price range per person up to £7
69 Sandgate Rd
Folkestone, England, United Kingdom
Address
69 Sandgate Rd, Folkestone, England, United Kingdom
Features
Сredit cards accepted No delivery Takeaway Wheelchair accessible
Opening hours
SundaySun 8AM-10PM
MondayMon 8AM-7PM
TuesdayTue 8AM-7PM
WednesdayWed 8AM-7PM
ThursdayThu 8AM-10PM
FridayFri 8AM-10PM
SaturdaySat 8AM-10PM
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