SOBAN

77 votes

ClosedOpens at 12PM

Updated 2 months ago

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Dining at this restaurant with a wonderful view of St. Mary’s Church will be a positive experience for guests. Visitors point out that they like Korean cuisine here. Perfectly cooked kimchi is what a lot of tourists try here.

The patient staff welcomes people all year round. Service at SOBAN is something one can name good. From the guests' point of view, prices are reasonable. The homey atmosphere makes a good impression on reviewers. As for the Google rating, this place got 4.8.

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Ratings of SOBAN

Google

(4.8/5)

Visitors' reviews on SOBAN

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Laura Janicka Hanazawa 3 months ago on Google

I was super excited to try this new Korean restaurant as I've been waiting for a Korean place to open in Horsham for years and I've just been craving Korean food having travelled there a few times before. Unfortunately my visit ended up not meeting my expectations mostly due to the disappointing service. I visited on a Saturday night and as soon as I arrived I was very surprised with music that was way too loud for a restaurant. I couldn't even hear my friend sitting across from me at the table so I had to ask the waitress to turn down the volume, which she did straight away improving the atmosphere. However, the service then continued to get worse at each step. The waitress who took our order didn't seem very knowledgeable when questioned about the drinks. Then when we finished the drinks she had to be asked to take the empty cans/glasses away. The food took a long while to arrive but if there was one positive thing about my visit to the restaurant, this was it. The food was delicious and authentic so I would still recommend giving Soban a visit just for that. But (there is always a but...) it was very overpriced, with some prices being higher than London's Korean restaurant prices by up to £5 (which is crazy considering how expensive London prices are). Mind you, I went at dinner time so of course their lunch menu is cheaper. That being said, troughout the whole dining experience the waitress did not bother clearing any empty plates so our table was just full of dishes. After finishing our food nobody asked if we're done and want the bill even though the restaurant was almost near it's closing time by now and we were just sitting and waiting around. Overall, there was no check-back and I had to send my daughter to the counter twice to ask for a take away box, dessert menu and the bill because of the inattentiveness of the waitress and her not doing her job properly. In my honest opinion, the girls working there could do with a large dose of hospitality training. While I do appreciate having a Korean restaurant finally open in Horsham, I was very disappointed with my first visit. I didn't even want to pay the 10% service charge because of how bad the service was but I also didn't want to ruin the night even more for everyone so just left it in the end. I do hope Soban's service will improve in the future as it would be a waste for such good food to not be enjoyed! Meal type: Dinner Price per person: £30–40 Food: 4 Service: 1 Atmosphere: 3

Response from the owner 3 months ago

Dear Laura, Thank you so much for taking the time to share your detailed and honest feedback about your recent visit to SOBAN. First and foremost, I would like to sincerely apologize for the disappointing service you experienced. A Saturday night can get incredibly busy, but that is absolutely no excuse for the lack of attentiveness, the failure to clear your table, and making you wait around for the bill and takeaway boxes. You should never have had to send your daughter to the counter to get our attention. I hear your feedback loud and clear regarding our music volume and our team’s hospitality. I take this very seriously, and we are already addressing this with our front-of-house team to implement immediate training on attentiveness, menu knowledge, and proactive customer care. On a brighter note, I am deeply grateful for your kind words about our food. My wife is our main chef, and she pours her heart into making sure every dish is completely authentic and delicious, just like the food you enjoyed on your travels to Korea. Knowing that you found the food so delicious means the world to us. Regarding our pricing, as an independent family business sourcing authentic Korean ingredients here in Horsham, we always strive to find the right balance, but we truly appreciate your perspective on this. We are so proud to finally bring real Korean flavor to Horsham, and it would indeed be a waste to let poor service ruin such good food. Thank you for your constructive criticism—it is exactly what we need to grow and improve. We would love the chance to welcome you, your friend, and your daughter back in the future to show you the high standard of hospitality you truly deserved. Warm regards, SOBAN

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Jessica Fontenot 4 months ago on Google

lovely place, lovely staff and even better, authentic, food. the chef was thoughtful every time we visited, considering our tastes and you could tell he really wanted us to enjoy our food. We very quickly had to visit again after having a very enjoyable first impression. Getting a meal set and a nice Melona ice cream bar to finish was very nostalgic and brought me back to my high school days. i only wish i worked closer by so i could grab a kimbap for my lunches! If you enjoy Kpop demon hunters and want to know what these idols are eating on a regular basis, stop by here to get a taste! Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 4 months ago

Hi Jessica, Thank you so much for your truly kind and thoughtful review. It really means a lot to us. We’re so glad you enjoyed the food and felt well looked after each time you visited. Hearing that our dishes brought back such lovely memories makes what we do even more special. We look forward to welcoming you again soon – and hopefully that kimbap lunch one day too!

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Becky 5 months ago on Google

Absolutely loved this Korean restaurant! The food was delicious—every dish was full of flavor and beautifully presented. You can really tell they use fresh, high-quality ingredients. The atmosphere was warm and inviting, with great vibes that made the whole experience even better. The staff were friendly and attentive without being overbearing. Definitely a place I’ll be coming back to and recommending to friends! Meal type: Brunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 5 months ago

Thank you so much for your wonderful review and for sharing such a mouth-watering photo of our Tteokbokki! We are absolutely thrilled to hear that you enjoyed your lunch with us. It means a lot to our team that you noticed the freshness of our ingredients and the care we put into our presentation. We strive to create a warm and inviting atmosphere for all our guests, so we're glad to know you felt well looked after. Your kind words and recommendation to your friends truly make our day. We can't wait to welcome you and your group back for another delicious Korean meal soon! Warm regards, SOBAN

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+44 1403 900123

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Korean, Vegetarian options

££££ Price range per person £10-£20

13B West St

Horsham, England, United Kingdom

Address

13B West St, Horsham, England, United Kingdom

Features

Сredit cards accepted No delivery Wi-Fi Takeaway Wheelchair accessible

Opening hours

SundaySun	Closed
MondayMon	Closed
TuesdayTue	Closed
WednesdayWed	12PM-3PM 5:30PM-9PM
ThursdayThu	12PM-3PM 5:30PM-9PM
FridayFri	12PM-3PM 5:30PM-9PM
SaturdaySat	12PM-3PM 5:30PM-9PM