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Response from the owner
3 months ago
Dear Tudor, thank you for taking the time to tell us of your experience here at Sorat Hotel Brandenburg. We are very saddened to read that your stay was not as you expected and certainly not at the level that we pride ourselves on. We believe that you have been contacted by a manager personally to discuss your experience in more detail. We hope we can resolve this and you give us another opportunity to show you what the hotel really can offer. Thank you. Your Sorat Hotel Brandenburg team