62 more branches in Austin
Open now
9AM - 11PM
Updated 2 months ago
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Do not go away without eating perfectly cooked philly cheesesteaks, steaks and meat sandwiches. This fast food is famous for its great service and friendly staff, that is always ready to help you. When you enter this place, you feel the homey atmosphere. But Subway hasn't got a high rating from Google users.
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Visitors' reviews on Subway
/ 237
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Bich Nguyen
3 months ago on Google
I just bought a today special. It’s come with sandwiche , cookies and drink. They run out of medium cup only have large. So they’re charging me extra for the drink. So I asked why do I have to pay more the drink come with the meal, it’s not my fault that you don’t have medium size drink. This is how the cashier answers me “WELL IS NOT MY FAULT EITHER “. Then whose fault is it?. The supervisor is sitting and there and talking to another staff. In stead of sitting there they should run to another store and borrow some cups from them until the supplies come in. I read allots of bad comments about the staff and the store. Its seem SUBWAY do not want to fix it. I will never let my staff talk to the customer like that. They need to be retrained. Service: 1
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Lorena Albarado
5 months ago on Google
No Powerade no Coca Cola option. Only has limited types of snacks chips and chocolate chip cookies. Needs more athletic options to choose from. Food: 1 Service: 1 Atmosphere: 1
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J C
7 months ago on Google
Serious Warning to the Owner As a concerned customer, I strongly urge the owner of this Subway location to take immediate action regarding the manager of this store. The current manager’s behavior is unacceptable, unprofessional, and harmful to your business reputation. If this issue is not addressed, you will continue to lose customers and receive negative reviews. During my visit, the guy manager was extremely rude, dismissive, and disrespectful. There was no basic customer service no greeting, no willingness to assist, and no effort to resolve concerns politely. Instead, the manager’s attitude made the situation worse and created a very uncomfortable environment. I recommend that the owner should review staff conduct, especially The guy manager in the morning of Feb 10th 11.40AM was extremely rude..reconsider this manager’s role. Until meaningful changes are made, I cannot recommend this location to anyone. Service: 1
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$$$$
Price range per person
$10-$20
Features
Сredit cards accepted
No outdoor seating
Delivery
Takeaway
No booking
Wheelchair accessible
TV
Opening hours
| SundaySun | 9AM-11PM |
| MondayMon | 9AM-11PM |
| TuesdayTue | 9AM-11PM |
| WednesdayWed | 9AM-11PM |
| ThursdayThu | 9AM-11PM |
| FridayFri | 9AM-11PM |
| SaturdaySat | 9AM-11PM |
Website
Instagram
@subway
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