5 more branches in Mason
ClosedOpens at 9AM
Updated 2 months ago
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Clients may order nicely cooked meat sandwiches at this fast food. You will be served good biscuits. Subway is famous for its great service and friendly staff, that is always ready to help you. But this place has been rated below average by Google.
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Visitors' reviews on Subway
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Becki B.
3 months ago on Google
I absolutely love a Subway wrap, and visited the State Route 741 Mason Ohio location several times a week. But no more after my experience yesterday. I placed my online order, picked it up and thanked the girl be hind the counter. When I arrived home I realized my cookie was missing. I called the restaurant. The girl answered and I explained that she forgot my cookie. The best solution would have been for her to take my name and tell me to ask for a free cookie on my next visit. What I received was the offer to come back - the cookies are good, but not worth the 30 minute drive. When I said I wasn't driving back, she informed me it was just a cookie and everybody makes mistakes. I agreed, but pointed out that is not the best attitude when it comes to customer service. She then accused me of being hostile. When I asked for her name she refused and accused me of trying to get her fired. I said no, but that I would like to speak to her manager. She laughed, said I was comical and good luck with that. She then hung up. She was actually correct because after several attempts, there isn't a way to speak with a human about restaurant issues. I will no longer go to that location because I don't trust what she might do to my food. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 1
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Ronit Shah
5 months ago on Google
The lady working on Sunday night was on phone call. We entered and she got pissed and went away with firmly tapping the table. We waited for 5 mins, no response. When I asked if it was open, she rudely answered I am on call. Worst service ever. Don’t recommend anyone to go here.
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Sam
5 months ago on Google
I'm really sorry if I scared the young woman working in their tonight when I was very confused on my own behalf with not selecting chips properly in the app. You did great and my food was fantastic! Thank you! Food: 5 Service: 5 Atmosphere: 5
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$$$$
Price range per person
$10-$20
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Features
Сredit cards accepted
No booking
Delivery
Takeaway
Wheelchair accessible
Opening hours
| SundaySun | 9AM-10PM |
| MondayMon | 9AM-10PM |
| TuesdayTue | 9AM-10PM |
| WednesdayWed | 9AM-10PM |
| ThursdayThu | 9AM-10PM |
| FridayFri | 9AM-11PM |
| SaturdaySat | 9AM-11PM |
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@subway
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