Salkara

Thank you for taking the time to share such detailed feedback. It is wonderful to hear that you enjoyed the beef curry and butter chicken, even if they weren’t your first choices for the evening. We sincerely apologize that several aspects of your visit fell short of the experience we aim to provide. We understand how disappointing it is to visit specifically for Masala Dosa and Biriyani only to find them unavailable; we are currently reviewing our inventory and prep processes to ensure our signature dishes are more consistently ready for our guests. Your comments regarding the service model and the atmosphere are incredibly helpful. We are looking into the following improvements: • Service & Efficiency: We are evaluating our seating and expediting process to ensure utensils and service feel more seamless and welcoming. • Climate Control: It is never our intention for guests to be uncomfortable. We are having our HVAC system inspected to ensure we can better manage the indoor temperature during colder weather. • Facilities: While we maintain a strict cleaning schedule, we are investigating the odor issue you mentioned to ensure our restrooms are as pleasant as the rest of the dining area. We appreciate your honesty, as it helps us grow. We hope you’ll give us another chance to provide a much improved dine-in experience in the future, or perhaps we can serve you via takeout soon, thank you