San Marin Padaria • Café

Hello Andréia! Thank you very much for your feedback! Today, Mother's Day, we had a very high demand, and we already had a larger …Hello Andréia! Thank you very much for your feedback! Today, Mother's Day, we had a very high demand, and we already had a larger number of employees to meet this expected demand! We will certainly absorb your criticism so that we can always improve! Always seeking maximum satisfaction for you, our customers! Thank you very much Andréia!More

Hello Felipe! We appreciate your feedback! We also thank you for your compliments on our establishment! …Hello Felipe! We appreciate your feedback! We also thank you for your compliments on our establishment! As explained in our response to the comment made by Lucas! Orders placed at the table where they were sitting required more preparation time, and although your order was an omelet and cheese bread, we work so that all orders from the same table are sent together, that is, delivered with all other orders made by your table! Anyway, we apologize for the interpretation! Thanks! More

Hello Lucas! Thank you for your feedback! We thank you for the compliment on our establishment but we would like to …Hello Lucas! Thank you for your feedback! We thank you for the compliment on our establishment but we would like to clarify some points! On our menu, we have items that are quicker to prepare, while we have some sandwiches that require more time to prepare! The case in question portrays the situation, as the order made by your table contained items that were more elaborate and in demand in our kitchen! While there were tables, they had made “simpler” requests that required less time to prepare! Therefore, at no time was there a privilege in the agility of requests from other tables, as mentioned, just a difference in the work required to prepare items for each table! In any case, we apologize for what happened, we work to provide an excellent experience for our customers! Thanks More