Sbarro

Name: Sbarro
Address: 287 Carrizo Canyon Rd, Ruidoso, New Mexico, USA
Telephone: +15754647839
Price range: $
Rating: 2.9

28 votes

#7 of 37 fast food in Ruidoso

ClosedOpens 11AM Thu

Updated 2 months ago

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Taste Italian cuisine here. If hungry, come here for perfectly cooked pepperoni pizza and good Pepperoni. The high ratings of this pizzeria would be impossible without the well-trained staff. A lot of visitors mention that the service is satisfying. Clients rate Sbarro below average on Google.

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takeaway

cheese meat pasta pizza

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(2.8/5)

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Ariana Rios 3 months ago on Google

I had a very disappointing experience because of Alda, the cashier/order taker. She had a very rude attitude from the start. While I was telling her my order, she just walked away without saying anything and stood at the register. When we paid and said “thank you,” she ignored us completely and only gave dirty looks. I also asked how long the pizza would take, and she responded very rudely, saying, “It’s right there,” in a mean demeanor before walking away again. Customer service like this makes people not want to come back. I hope management addresses this because customers deserve to be treated with respect. Service: 1

Response from the owner 3 months ago

Hi Ariana, the behavior you described is not acceptable and falls short of the welcoming service we look to deliver to every guest. We hear you and appreciate you taking the time to let us know. We hope you'll give us another chance to show you a much better experience.

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Bethh 8 months ago on Google

contrary to the other reviews written, we came around closing time and the staff were great! they werent overly “customer service-y” which to me is a good thing. The cashier was efficient, well mannered and helped us out greatly. The cooks behind him were working professionally and proficiently. There was someone trying to return a pizza because they wanted it cooked more but the cooks informed them that they couldn't just put the pizza back in the oven because they had already touched it and that would be cross contamination and that made me feel better about them being clean. So if you want your pizza well done i suggest letting them know before you get your pizza. Other than that, our experience was great our food was great and i would DEFINITELY come back to her every time. Food: 5 Service: 5 Atmosphere: 5

Response from the owner 8 months ago

Hi Bethh, thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our staff and appreciated their professionalism. It's great to know that our team was able to assist you effectively, and we will certainly take your suggestion regarding pizza preferences into consideration.

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Marc Medina 11 months ago on Google

I want to give a big thank you to Sandra, the manager at the Sbarro inside the Inn of the Mountain Gods. She went above and beyond for my family, especially in helping with my mother’s dietary needs since she has diabetes. Sandra was very conscientious and accommodating. She made sure my mom was served quickly so she could eat on time, and she took the extra step of explaining the wait for our pizza with added toppings. Not only did she make sure everything was handled smoothly, but she also personally brought the food to our table. Her kindness, attentiveness, and warm attitude made us feel like we were the only customers in the food court. That level of care is something you don’t see often, and it made our visit a truly positive experience. Five stars for Sandra! She's the kind of manager who makes you want to return. Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

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+1 575-464-7839

Pizza, Italian

$$$$ Price range per person $10-$20