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Response from the owner
4 months ago
We take feedback seriously; however, we are unable to find any record of a stay or transaction under this name.We have also noticed multiple similar reviews posted within a short time frame, which raises concerns about the authenticity of the claims. That said, we remain open to reviewing any genuine issue.If you have stayed with us, we ask that you contact us directly with your booking details, date of stay, and specifics of the incident so we can investigate this properly.We are committed to providing professional, respectful service to all our guests and addressing any legitimate concerns with transparency.