Open now
10AM - 12AM
Updated 3 months ago
Both Top of the World Observation Level and Shake Shack Inner Harbor are recommended for visiting. Nicely cooked hamburgers, beef and bacon cheese fries are among the dishes to be tasted at this fast food. You can order tasty biscuits, chocolate custard and ice cream. Shake Shack Inner Harbor has delicious root beer, wine or draft beer among its drinks. You will be offered good vanilla milkshakes, chocolate shake or strawberry lemonade.
Food delivery is a big plus of this place. Most users mention that the staff is competent. Service at this spot is something one can name cool. Prices are found adequate here. The calm atmosphere is what this fast food is about. The average rating of Shake Shack Inner Harbor on Google is 4.2.
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Visitors' reviews on Shake Shack Inner Harbor
/ 1132
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Katrina
4 months ago on Google
I’ve been to this shake shack location for at least three times and this last visit we have consistently seeing that tables are not cleaned after customers. Bathrooms are also not very sanitary especially the changing table was filthy. The food has been pretty good previously and this last visit particularly we ordered hotdog sandwich as shown in the photo. We asked different representatives twice if the hotdog can be replaced since it looked burnt and their response is that this is normal. Let me know if this looks normal to you as well. Food: 1 Service: 1 Atmosphere: 2
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Response from the owner
4 months ago
We apologize for the experience you had. We strive to provide excellent service and to maintain a clean and comfortable environment for all guests, and we understand your frustration. Please email us at share@shakeshack.com with a copy of your review and details of your visit so we can address this further.
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Lanishia Pullen
4 months ago on Google
Idk what the hype is, but this food is terrible. I feel so nauseous after eating here and was projectile throwing up, never again!! Waste of my money Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
4 months ago
We're sorry to hear about your experience. Please email us at share@shakeshack.com with a copy of your review and the location and date of your visit or a receipt, so we can assist you further. Thank you for bringing this to our attention.
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Jakeup
4 months ago on Google
Genuinely terrible location, only shake shack I’ve been to where I had an issue. Perhaps this is because it’s a popular location and it was a busy weekend but they got my order wrong twice, it took an hour to get my correct food and it was cold! They don’t communicate properly and yell at customers who just want information on their food. They still managed to find time to lock the door early, preventing people from entering and getting their pickup orders. Rude staff, dirty location, wouldn’t come back here even if I was dying of hunger and it was the only option within a 300 mile radius. Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 2 Recommended dishes: Bacon Cheese Fries
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Response from the owner
4 months ago
We're sorry to hear about your experience. We strive to provide excellent service and it sounds like we missed the mark during your visit. Please email us at share@shakeshack.com with your review, location, and date of visit or a receipt so we can address this further.
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Address
Shot Tower
400 E Pratt St, Baltimore, Maryland, USA
Features
Delivery
Takeaway
Outdoor seating
Сredit cards accepted
Wi-Fi
No booking
Wheelchair accessible
Parking
TV
Opening hours
| SundaySun | 10AM-12AM |
| MondayMon | 10AM-12AM |
| TuesdayTue | 10AM-12AM |
| WednesdayWed | 10AM-12AM |
| ThursdayThu | 10AM-12AM |
| FridayFri | 10AM-1AM |
| SaturdaySat | 10AM-1AM |
Instagram
@shakeshack
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