Shake Shack The Woodlands

Name: Shake Shack The Woodlands
Address: 1201 Lake Woodlands Dr suite 3034, The Woodlands, Texas, USA
Telephone: +13462204310
Price range: $$
Rating: 4

#73 of 516 fast food in The Woodlands

#64 of 437 fast food in Spring

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A lot of people point out that waiters serve nicely cooked bacon cheese fries, spicy chicken and hamburgers here. Don't forget to degust good ice cream and tasty biscuits at this restaurant. This place is known for delicious beer. Most likely, you'll return to Shake Shack later to order great milkshakes, lemonade or chocolate shake.

Food delivery is a big plus of this place. Knowledgeable employees welcome guests all year round. Tasty food at average prices are provided here. When inside, the atmosphere is lovely. This spot scored 4.1 in the Google rating system.

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(3.5/5)

Visitors' opinions on Shake Shack The Woodlands

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Tokunbo E. 14 days ago on Google

My review is based on my delivery experience. Shake Shack menu is amazing, however, based on my experience today , April 29th, 2024. I will NEVER use the delivery service [Ubereats] . I will rather wait to come in person to the store when I have the time. Attached is the order I received. The Ubereats delivery person knocked on my door and waited which was off, they usually knock and leave immediately. I told him he can drop the order on the floor. When he was not leaving, I checked the app to see if I selected the delivery where "my order should be handed to me". I walked back to the door and said "you can drop my order on the floor". He finally did. I got my order and noticed my chicken bite was not included with my order. I chatted support using the live chat, and they apologized. As I was still chatting , I opened my box of burger and realized someone took a BITE FROM THE BURGER!!!?. Whoever ATE the burger , removed the top of the bun, ate the bottom of the bun and placed the top burn back on the burger [They probably used their bare hands to touch the burger and do this wicked act]. I immediately provided update to the live chat support. The Support I was chatting with, requested for images, of which I provided. When they saw the images and my description of my ordeal. Support initiated a refund immediately. For goodness, I tipped this ubereats $7 for a distance that is close. I have already sipped from the shake and eaten some fries. I cannot get over the fact that someone might have drank from the shake and toched the fries also with their bare hands. Also , whoever took a bit from the burger, probably also took the chicken bite. So Disgusting! Trashed the order!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Service: Delivery Food: 5 Service: 1

Response from the owner 8 days ago

We apologize for the inconvenience, Tokunbo. We strive to offer a smooth and seamless experience to all of our guests. We can do better than what you've experienced, so we'd love to invite you back to the Shack. Could you email us your review at share@shakeshack.com so we can get in touch? Thank you again, The Shake Shack Team

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Arun Rastogi 21 days ago on Google

Service: Dine in Meal type: Other Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Fries

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Brian M 21 days ago on Google

Highly disappointed with this place. The burger was thin and falling apart. The chicken sandwich tasted like the oil they fried it in and nothing else. I eat here about once a year and evey time I do I remember why I don't eat here unless someone else wants to. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 8 days ago

We're so sorry to hear that you did not enjoy your email, we encourage you to email share@shakeshack.com with a copy of your review, the location and date of your visit for further assistance.

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