ClosedOpens at 11AM
Updated 4 days ago
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At this bbq, order tasty hamburgers, fried chicken wings and smoked chicken. Spend a good time here and share good peach cobbler with your friends. Come to Shane's Rib Shack for delicious root beer. Don't miss the opportunity to try great ice tea.
The warm atmosphere of this place makes guests feel relaxed and have a nice time. The staff is well-trained that's what makes this spot so nice. Visitors say that the service is nice here. This bbq offers you low prices for tasty meals. Google users are quite generous with Shane's Rib Shack: it was rated 4.4 stars.
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Visitors' reviews on Shane's Rib Shack
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Latosha Mckay
2 months ago on Google
I was very disappointed with my experience at Shane’s Rib Shack. Our order was missing several basic things—we didn’t receive any plasticware or utensils to eat our food with, and we also never received the drink that was supposed to come with our order. The worst part was finding hair in our macaroni and cheese, which was completely unacceptable and immediately ruined our appetite. Between the missing items and the cleanliness issue with the food, this was a very unsatisfying experience. I expected much better quality and attention to detail from Shane’s Rib Shack. Unfortunately, based on this experience, I am extremely disappointed and would think twice before ordering from this location again.
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Melissa Ocobock
2 months ago on Google
Food: 5 Service: 5 Atmosphere: 5 Price per person: $10–20
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Suerlink
8 months ago on Google
Disappointing Shell of What Once Was I recently ordered the Shack-Potato from Shane's Rib Shack, a menu item I had genuinely looked forward to based on the brand's prior reputation for quality comfort food. What arrived was, unfortunately, a far cry from the experience this chain once delivered. The potato itself was severely undercooked — hard to the touch and nowhere near the soft, fluffy texture one reasonably expects from a baked potato. The toppings were so sparse that I found myself scraping together what little cheese had been applied before ultimately having to finish baking the potato at home just to make it edible. To add to the frustration, the side toppings were entirely missing, and the BBQ — once a standout feature of this establishment — was notably dry. What is most disheartening is the contrast with what Shane's used to offer. The BBQ here was genuinely exceptional at one point: tender, moist, and rich with flavor. That quality is what built this brand's loyal following. To see a signature item reduced to an undercooked, under-topped potato marketed under the guise of "value" is a disservice both to the customer and to the standard Shane's once set for itself. Cost-cutting measures are an unfortunate reality in the restaurant industry, but when they begin to compromise the foundational quality of a dish, the value proposition disappears entirely. I sincerely hope this reflects an isolated incident rather than a systemic shift in the brand's standards — because the potential is clearly still there. It simply needs to be honored. Food: 1 Service: 2 Atmosphere: 4 Order type: Takeaway Price per person: $10–20
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Response from the owner
8 months ago
We are sorry to hear about your recent experience. Your feedback is valuable to us, and we would love to make this right. Could you please contact us at shanesribshackllc@gmail.com with your contact information? Thank you!
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Address
289 Highland Crossing, Ellijay, Georgia, USA
Features
Outdoor seating
Takeaway
Wheelchair accessible
Parking
TV
Сredit cards accepted
Delivery
Wi-Fi
Opening hours
| SundaySun | 11AM-8PM |
| MondayMon | 11AM-9PM |
| TuesdayTue | 11AM-9PM |
| WednesdayWed | 11AM-9PM |
| ThursdayThu | 11AM-9PM |
| FridayFri | 11AM-9PM |
| SaturdaySat | 11AM-9PM |
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