S
Response from the owner
4 months ago
Dear Customer, Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations. We take concerns regarding food freshness, quality, and safety very seriously. Your comments have been shared with our team for immediate review. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. We hope you will give us the opportunity to make things right. We would appreciate the chance to discuss this further, please feel free to reach out to us at info@shawarmaroyale.com with your order details.