Shell

Hallo,vielen Dank für Ihre Rückmeldung. Es tut uns leid, dass es bei Ihrer Too Good To Go-Bestellung zu Unannehmlichkeiten kam und Sie die Situation als unfreundlich erlebt haben. Wir geben Ihren Hinweis intern weiter, um den Ablauf und den Service zu prüfen.Mit freundlichen GrüßenIhr Shell Team Schweiz

Dear aya aya, Thank you for sharing your recent experience with us. We sincerely apologize for any confusion or inconvenience you may have encountered during your interaction with our staff.We understand the importance of providing accurate and consistent information to our customers. Your feedback has highlighted an area for improvement, and we will be conducting a thorough review of our training procedures to ensure all our staff members are well-informed and aligned.We are committed to rectifying this situation and restoring your confidence in our services. Please accept our sincere apologies for any inconvenience caused. Should you have any further queries or concerns, we encourage you to reach out to us.Thank you for your understanding and patience in this matter.Yours sincerely, Your Shell Team Switzerland