Shell

72 votes

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Updated 1 month ago

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The cute staff meets you at Shell all year round. People say that the service is good here. Google users who visited this place state that the most suitable rating is 4.

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doubles coffee cold coffee

Ratings of Shell

Google

(4/5)

Facebook

(1/5)

Visitors' reviews on Shell

/ 39

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John Kalief 6 months ago on Google

Really good fuel and friendly staff.

Response from the owner 5 months ago

Hi, we're happy to hear this. Thank you for your feedback!

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Robert Land a year ago on Google

Fuel down at the most inconvenient times. This is the only Shell station in town for base personnel should limit down time to nights

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khan a year ago on Google

I visited this station on 5th August 2024. The guy at the counter gave me the machine to pay £33.15 for fuel and cigarette. First he told me that it has declined ( I didn't see it, he served me at window midnight time)and asked me to put the card in and it went through. I later checked my bank account and found out he charged me twice. I raised the issue with shell customer support team. I received an email stating ( Dear Shakil, Thank you for contacting Shell UK. I have raised your concern with the Retailer of Shell Jennyfield, who have reviewed this matter and advised that they have received only one payment, related to this transaction. I would be grateful if you could provide us with a bank statement showing doubled charge so we can investigate this further. I look forward to hearing from you. Yours sincerely, Patrick) My reply Dear Patrick Thank you for your email. Shell Jennyfield charged me twice for the same transaction, you were provided with a receipt as well. Further to your request to provide you with a bank statement, see the attached which is evident that they charged me twice, unfortunately instead of refund with an apology for their act, they insist and claim that they haven't taken the payment twice which shows it's a clear theft. In addition to this, I would seek legal assistance in this regard to pursue this matter legally. See the attached bank statement of 5th August. £33.15 charged twice. I trust the above is satisfactory. Should you require any further assistance, please do not hesitate to contact me. Surprisingly they can't locate this small transaction?

Response from the owner a year ago

Hi Shakil, we are sorry to hear of your experience. We'd like to know more, so we can address this. Please contact us at https://go.shell.com/3wdIcVZ if you'd like to discuss further.

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+44 1423 858102

Uber Eats just-eat.co.uk

££££ Price range per person £7-£18

Ripon Rd

Harrogate, England, United Kingdom

Address

Ripon Rd, Harrogate, England, United Kingdom

Features

Сredit cards accepted Not wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours