Shell

Name: Shell
Address: 28 Chester Rd, Helsby, England, United Kingdom
Telephone: +441928722705
Price range: $$
Rating: 2.7

49 votes

#11 of 14 fast food in Helsby

Open now Open 24 hours

Updated 3 months ago

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Shell is famous for its great service and friendly staff, that is always ready to help you. This place offers you fair prices for appetizing meals. But this spot hasn't got a high rating from Google users.

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great service friendly staff great location

Ratings of Shell

Google

(3.8/5)

Visitors' reviews on Shell

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K F a year ago on Google

Went for fuel and got fuel which is what the place is for, however the cashier didn’t look up from her mobile phone at any point from when I walked in to pay to walking out. Might as well be a self serve. Non existent customer service.

Response from the owner a year ago

Hi, we are sorry to hear of your experience with one of our staff at the site. We'd like to know more, so we can address this. Please contact us at https://go.shell.com/4mTWBkO if you'd like to discuss further.

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JSP a year ago on Google

Horrible woman on the desk.

Response from the owner a year ago

Hi, we are sorry to hear of your experience with one of our staff at the site. We'd like to know more, so we can address this. Please contact us at https://go.shell.com/4iwOLue if you'd like to discuss further.

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Claire 2 years ago on Google

Scenes from Little Britain in Helsby Shell Garage today. Matt Lucas couldn't have done better. A large black man pulls up with a van full of people with learning disabilities and the petrified cashier only lets him get £50 worth of fuel because deep down she is an appalling human being. "He looked dodgy" was her justification to his uniformed colleague who went in to pay with the company fuel card and left in stunned bewilderment. Do Shell Employees even have that right? Are there policies, training and guidelines around this? Perhaps a scale of dodginess to be adhered to? Are the words "big" and "black" on that list? As this is what he was unfairly judged by! It seems more likely that the disgusting actions of one individual put Shell into disrepute today. Perhaps some anti-discriminatory practice training would stop this unprofessional behaviour in the future.

Response from the owner 2 years ago

Hi Claire, we are sorry to hear of your experience with one of our staff at the site. We'd like to know more, so we can address this. Please contact us at https://go.shell.com/3wdIcVZ if you'd like to discuss further.

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All reviews

+44 1928 722705

££££ Price range per person £7-£19

28 Chester Rd

Helsby, England, United Kingdom

Address

28 Chester Rd, Helsby, England, United Kingdom

Features

Сredit cards accepted Not wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours