Shell

14 votes

#15303 of 37204 places to eat in Houston

110 more branches in Houston

Open now Open 24 hours

Updated 1 month ago

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Ratings of Shell

Google

(2.9/5)

Visitors' reviews on Shell

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Erdogan Ozturk 3 months ago on Google

I am currently fueling up at this Shell station and I am deeply disappointed. The sign outside clearly displays a cash price of $3.69, but when I went inside to pay, I was charged $3.79 per gallon. When I questioned the difference, the staff told me the advertised price is “for special customers only.” This is completely unacceptable and frankly deceptive. Advertising one price and charging another at the register is misleading to customers and potentially illegal. I strongly condemn this practice and urge others to be cautious. I will be filing a formal complaint with the appropriate consumer protection authorities. This is illegal procedure

Response from the owner 3 months ago

Hi,Erdogan Ozturk. Thank you so much for reaching out to us. We are sorry to hear that you had an issue with the fuel price at this location. Your feedback matters a lot to us. Please contact us by visiting our Help and Support page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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David Jones 4 months ago on Google

Half of the time that I attempt to participate in buying monsters two for five and getting 20 cents on gas The gas doesn't show up as discounted

Response from the owner 4 months ago

Hi,David Jones. Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience at the Shell Station’s Convenience Store. We would like to know what happened. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Nora Diaz 8 months ago on Google

I simply came in for a case of water and the staff at this location were quite aggressive and rude. It felt as though having a customer was a grand inconvenience to him.

Response from the owner 8 months ago

Hi,Nora Diaz.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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+1 713-266-8629

9530 Westheimer Rd

Houston, Texas, USA

Address

9530 Westheimer Rd, Houston, Texas, USA

110 more branches in Houston

Features

Сredit cards accepted Not wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours